Warehouse Specialist - 2nd shift

Baxter International Inc.•Byhalia, MS

About The Position

This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride. The Warehouse Specialist will provide support to the Operations Staff by performing varied and specialized duties, including order allocation, shipment confirmation and customer support to Renal Care customers. They will maintain various databases which relate to operations, enter new data and ensures data integrity, reconcile all data discrepancies, and prepare all documents and physical assignments necessary for shift to perform efficiently. The work schedule is Monday-Thursday (11:30AM - 10:00PM) with opportunities for overtime depending on business needs. Customer Orders Specific Duties Respond to calls/inquiries from Customer Service in relation to order status and tracking numbers. Release the Customer Orders Department’s workload for the next day before end of shift Retrieve all customer voice messages within 2 hour timeframe and respond Track orders, release, and print customer orders daily work load Create a carrier spreadsheet indicating customer info for all Healthcare Shared Network (HSN) orders Maintain and update Tier I Board with key performance indicators for Customer Orders Notify various carriers for order pickup Prepare month-end report for department Ship admin and other orders through the UPS stand alone system Research service failures Process and file Bill of ladings for the department Place orders on back order when product is not available And other duties as assigned Receiving Specific Duties Responsible for creating receipts – via packing list obtained from trailer Create code/lot numbers from packing list & verify Holds via FCA Tracking System Confirm trailer information via Trailer Que to access arrival date & time Retrieve & retain all FDA & Custom Releases Access Vendor Approval via Global Supplier Quality (GSQ) for all Vendors Audit receipts (except Case Receipts) Reconcile Receipts: Compare packing list to documentation obtained from warehouse assuring receipt is complete Confirm product Expiration Date is acceptable Problem receipt resolution Interact with Analyst in resolving discrepancies Prioritize inbound loads from Corporate Assist in scheduling LTL appointments Assist in maintaining departmental goals Assist in any Training for Back-ups And other duties as assigned

Requirements

Associates Degree preferred / High School or GED required
1-5 years experience in Order Management / Customer Service
PC skills (Microsoft Word and Excel)
Attention to detail; excellent problem solving skills
Excellent communication and interpersonal skills to interact with internal and external customers
Ability to work overtime as needed
Ability to set goals and meet commitments
Applicants must be authorized to work for any employer in the U.S.
We are unable to sponsor or take over sponsorship of an employment visa at this time.

Nice To Haves

Experience working with a Warehouse Management System (WMS) (Swisslog preferred)

Responsibilities

Respond to calls/inquiries from Customer Service in relation to order status and tracking numbers.
Release the Customer Orders Department’s workload for the next day before end of shift
Retrieve all customer voice messages within 2 hour timeframe and respond
Track orders, release, and print customer orders daily work load
Create a carrier spreadsheet indicating customer info for all Healthcare Shared Network (HSN) orders
Maintain and update Tier I Board with key performance indicators for Customer Orders
Notify various carriers for order pickup
Prepare month-end report for department
Ship admin and other orders through the UPS stand alone system
Research service failures
Process and file Bill of ladings for the department
Place orders on back order when product is not available
Responsible for creating receipts – via packing list obtained from trailer
Create code/lot numbers from packing list & verify Holds via FCA Tracking System
Confirm trailer information via Trailer Que to access arrival date & time
Retrieve & retain all FDA & Custom Releases
Access Vendor Approval via Global Supplier Quality (GSQ) for all Vendors
Audit receipts (except Case Receipts)
Reconcile Receipts: Compare packing list to documentation obtained from warehouse assuring receipt is complete
Confirm product Expiration Date is acceptable
Problem receipt resolution
Interact with Analyst in resolving discrepancies
Prioritize inbound loads from Corporate
Assist in scheduling LTL appointments
Assist in maintaining departmental goals
Assist in any Training for Back-ups

Benefits

Baxter offers comprehensive compensation and benefits packages for eligible roles.
Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance.
Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching.
We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave.
Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume