Warehouse Outbound Planning Manager
About The Position
We are immediately hiring a Warehouse Outbound Planning Manager internally titled, Customer Logistics Manager in Hagerstown, MD for our Supply Chain Solutions division. Apply here today to speak with a Recruiter about the position and perks of joining our Ryder Ever Better Team. When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation’s biggest brands. We make sure you are also getting the diverse experience, advancement opportunities, all from an industry-leading Fortune 500 company. The ideal candidate will be highly proficient in Excel, with expert‑level ability to build and interpret complex formulas, pivot tables, and macros. A strong background in labor planning is essential, including a solid understanding of outbound pick capacity and performance goals. This role requires proven customer‑facing experience, exceptional written and verbal communication skills, and a consistent, timely response style. The Warehouse Outbound Planning Manager must also demonstrate effective team development capabilities and a commitment to driving operational excellence. Summary The Manager Customer Logistics will oversee the day-to-day operations within an assigned function, and is responsible for all aspects of Operations and Account Management . Mainly responsible for the leadership of direct reports as well as the attainment of daily operational goals within his/her assigned functional area.
Requirements
- H.S. diploma/GED required
- Two (2) years or more relevant experience in supply chain, logistics, warehouse or industry related field required
- One (1) year or more direct supervisory/leadership experience required
- Proficiency in MS Office (Word, Excel, PowerPoint and Access) is required.
- Logistics industry knowledge advanced required
- Knowledge and understanding of Customer/Company local and Federal regulations. advanced required
- Fundamental knowledge of Supply Chain Management components. intermediate required
- Strong knowledge of Manufacturing and Production advanced required
- Ability to work within international functional teams
- High level analytical ability where problems are unusual and difficult
- Demonstrated technical and professional skills in job-related area
- Off shift support in the event of critical customer network disruption or crisis
- Makes decisions in a a timely manner
- Strong oral and written communications skills
- Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
- Ability to work independently and as a member of a team
- Flexibility to operate and self-driven to excel in a fast-paced environment
- Capable of multi-tasking, highly organized, with excellent time management skills
- Detail oriented with excellent follow-up practices
Nice To Haves
- Bachelor's degree in Business, Logistics, Supply Chain preferred
Responsibilities
- Customer service satisfaction and expectation management
- Staffing performance management and development of exempt and non-exempt employees
- Manage day-to-day planning and scheduling
- Health and Safety Management
- State/Local/Federal regulations compliance
- Performs other duties as assigned.
Benefits
- Medical, Dental, Vision Benefits start at 30 Days
- 401 (K) Savings Plan with a company match
- Discounted employee stock purchase options
- Quality employee discounts that actually save you money on tools, cars, appliances, travel and more
- All major holidays paid and Paid time off within your first year
- Up to 12 weeks paid maternity leave
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
