Warehouse Operations Supervisor

Chick-fil-A Supply LLC • Olathe, KS

2d • Onsite

About The Position

The Warehouse Supervisor will lead a shift of warehouse staff for the Chick-fil-A Supply Distribution Center (DC) in Olathe KS. This individual, in collaboration with other leaders, will be responsible for executing safe and effective operations that meet the needs of the organization and its employees. Reporting directly to the Operations Manager, this person will lead a team dedicated to delivering exceptional customer service for Chick-fil-A restaurant Operators while ensuring safety and achievement of several critical key performance indicators (KPIs). The Warehouse Supervisor will help drive the operations of the distribution center and will enable supply chain innovation unique to the food service industry. Most importantly, this person will lead in a way that supports Chick-fil-A’s vision and strategy while embodying the corporate purpose.
About Chick-fil-A Supply
Chick-fil-A Supply®, a wholly owned subsidiary of Chick-fil-A, Inc., is an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A restaurants. Chick-fil-A Supply® ensures restaurants have the food and products they need through a seamless delivery experience that extends Chick-fil-A's culture of care. For more information, visit cfa-supply.com.
Schedule: Monday - Thursday OR Wednesday - Saturday, 7am-5:30pm.
This position requires flexibility and adaptability, as you will work on a rotating shift schedule that may include day, evening, and night shifts, as well as weekends and holidays.
Location: 16521 S. Erickson St,Olathe, KS 66062
Benefits: On top of annual earnings, you will get an additional $22,000 worth of Benefits per year!
Food and Drinks Provided: Free meals, snacks and drinks as part of your workday!
Generous Paid Time Off:
PTO: Accrue up to 3 weeks of PTO your first year with immediate access to (40) hours upon hire
Wellness: (16) hours per year
Holidays: (7) days per year and (1) floating holiday
Health Insurance Options: A variety of health insurance options for medical, dental and vision, including a no premium health insurance option for individuals and families
Retirement: 401k with 5% match for eligible employees
Education Investment Plan: We offer a $45,000 lifetime maximum benefit for continued education of eligible Team Members!
Additional Benefits: To help you thrive in all areas of life including emotional, social, physical, financial and spiritual.

Requirements

• 3+ years of experience in warehouse leadership
• Demonstrated experience with and functional knowledge of food service distribution, including warehousing, operations (including Six Sigma and Lean), engineering standards, warehouse equipment, and performance metrics
• Working knowledge of innovations in supply chain and warehouse operations
• Knowledge of and ability to ensure compliance with general safety standards, quality specifications, and governmental requirements
• Ability to complete physically demanding work, including consistently lifting up to 60 pounds
• Ability to work a flexible schedule, including weekends, holidays, and rotating shift
• Demonstrated ability to value both relationships and results and to put others above themselves
• Strong aptitude to think critically, solve problems, and drive improvements in a professional and respectful manner
• Exceptional organization, attention to detail, and communication skills
• Strong ability to negotiate and resolve conflict by navigating confrontational situations to ensure all parties are treated with honor, dignity, and respect
• Education: High School Diploma or GED
• Proficient in English (reading, writing, and speaking) to safely follow verbal instructions, complete documentation and paperwork, and accurately interpret labels, pick lists, scanner prompts, signage, and company communications

Nice To Haves

• 4+ years of experience in warehouse operations, supporting in a food distribution or food manufacturing environment
• Experience in a start-up environment
• Demonstrated success in operations and people leadership
• Experience with a warehouse management system
• Proficient in Microsoft Word, Excel, Outlook, and Access; experience with ERP, WMS, and TMS solutions

Responsibilities

• Motivate, staff, schedule, and support a dynamic team responsible for receiving, picking, loading, and completing other warehouse tasks by creating workflow and eliminating waste in the operation
• Oversees daytime transportation operation performance to include audits and observations of routes, when required
• Closely collaborate with leaders and team members to identify and resolve operational bottlenecks
• Carefully monitor expenditure data and support budget management
• Recruit, train, and develop a strong team
• Collaborate with the warehouse manager regarding staff performance; identify and drive areas of improvement; and recognize team members’ outstanding performance
• Act as a liaison to Restaurant Services, balancing the needs of the Operator with the capabilities of the operation
• Implement, manage, and improve distribution center operations
• Deliver high service levels to Operators and achieve Key Performance Indicators (KPIs)
• Work closely with the DC Leadership Team, CFA Supply Services, and various business partners to ensure optimal alignment and collaboration
• Support the Chick-fil-A vision and strategy by building a culture that aligns with the Chick-fil-A Supply values of care, safety and excellence
• Complete other activities as required

Benefits

• On top of annual earnings, you will get an additional $22,000 worth of Benefits per year!
• Free meals, snacks and drinks as part of your workday!
• PTO: Accrue up to 3 weeks of PTO your first year with immediate access to (40) hours upon hire
• Wellness: (16) hours per year
• Holidays: (7) days per year and (1) floating holiday
• Health Insurance Options: A variety of health insurance options for medical, dental and vision, including a no premium health insurance option for individuals and families
• Retirement: 401k with 5% match for eligible employees
• Education Investment Plan: We offer a $45,000 lifetime maximum benefit for continued education of eligible Team Members!
• Additional Benefits: To help you thrive in all areas of life including emotional, social, physical, financial and spiritual.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED