Warehouse Operations Supervisor (Salisbury)

Maryland Food Bank•Salisbury, MD

2d•$21 - $24•Onsite

About The Position

The Warehouse Operations Supervisor plays a key leadership role in ensuring the efficient and compliant operation of MFB’s Salisbury and Delmar warehouses. This position oversees daily warehouse and transportation activities, focusing on team performance, process improvement, and operational excellence. The Supervisor collaborates with internal departments, external partners, and government agencies (such as USDA, OSHA, DOT, and DHS) to maintain compliance, meet distribution goals, and uphold inventory accuracy, food safety, and occupational safety standards. This role also participates in the Food Safety, Occupational Safety, and Recall Committees to support MFB’s commitment to compliance and continuous improvement.

Requirements

High School Diploma or GED required.
Minimum of 3 years of direct supervision in warehouse operations and staff management.
Minimum of 3 years of managerial or supervisory experience.
At least 2 years of experience operating a forklift and other material handling equipment (training certification preferred).
Valid driver’s license with an MVR showing no prior DUI/DWI and fewer than 2 points.
Ability to pass a pre-employment drug screen (including marijuana) and background check.
Strong oral and written communication skills.
Proven ability to lead and motivate a diverse workforce.
Demonstrated commitment to workplace and food safety

Nice To Haves

Previous training certification in forklift or material handling equipment.
Experience managing multiple locations, teams, or partner relationships.
Direct experience in customer service or working with volunteer staff.
Knowledge of business and management principles related to strategic planning, resource allocation, and logistics operations.
Demonstrated experience training employees, delegating work, and managing performance.
Excellent organizational, interpersonal, and presentation skills.
Ability to work independently and collaboratively in a fast-paced, high-volume environment.
Strong active listening and problem-solving skills.
Positive, team-oriented attitude with the ability to inspire trust and cooperation

Responsibilities

Oversee daily warehouse operations, including receiving, putaway, and partner order fulfillment.
Manage inventory accuracy through effective WMS use and process control.
Monitor and improve cost of delivery and reduce operational waste.
Optimize warehouse space utilization and product flow efficiency.
Oversee routing, load management, and transportation adjustments for timely delivery.
Ensure compliance with food safety, workplace safety, and AIB/OSHA standards.
Provide leadership, coaching, and performance management for warehouse and transportation teams.
Maintain proper staffing levels and oversee payroll accuracy.
Lead and support system, SOP, and safety training programs.
Collaborate cross-functionally with Facilities, Sourcing, Inventory, and other MFB Operations teams to drive continuous improvement.