Warehouse Operations Manager

Sonepar•Rochester, NY

21h•$81,500 - $111,500•Onsite

About The Position

There’s a Place for You at Viking Electric. A career at Viking Electric is more than a job. You’re investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. Viking Electric https://www.vikingelectric.com/about offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building – you can find it here. We operate throughout the Midwest and are part of the Sonepar group, the world’s #1 electrical distributor with over 45,000 associates around the globe. Operations Manager Operations Manager Location: Rochester Viking Electric is looking for an experienced Operations Manager to lead daily operations at one of our locations. In this role, you’ll oversee safety, workforce management, inventory, receiving, shipping, fleet, delivery, customer service, and overall operational excellence. If you thrive in a fast‑paced environment and are passionate about driving efficiency and team performance, this is a great opportunity to make a large impact.

Requirements

4+ years of experience in operations, logistics, or distribution, plus 2+ years in a supervisory role.
Knowledge of warehouse processes, equipment, and DOT rules and regulations (or willingness to learn).
Strong leadership skills with the ability to motivate, coach, and guide teams through change.
Excellent organizational, analytical, critical‑thinking, and customer‑service skills.
Comfort working cross‑functionally and enforcing policies and procedures.
Proficiency in Microsoft Office.
Ability to perform physical tasks including lifting up to 75 lbs., bending, standing, and operating material‑handling equipment.

Responsibilities

Lead and develop a team of 3–20 operations associates and managers, including recruitment, training, coaching, and performance management.
Oversee all day‑to‑day location operations—productivity, workflow, staffing, inventory, fleet, and customer service levels.
Ensure a safe working environment through compliance, training, and reinforcement of Viking Electric policies.
Partner across Sales, HR, and Corporate Supply Chain to support a consistent, innovative, and customer‑focused operations model.
Improve quality and efficiency through strong processes in service, inventory control, business systems, and loss prevention.
Manage facilities, equipment, assets, and operational services in collaboration with corporate resources.
Own operational KPIs and the annual operating expense budget.