Warehouse Operations Manager

Spreetail • Greenwood, IN

18h • $80,000 - $105,000 • Onsite

About The Position

Spreetail propels brands to increase their ecommerce market share across the globe while improving their operational costs. Learn how we are building one of the fastest-growing ecommerce companies in history: www.spreetail.com . Spreetail propels brands to increase their e-commerce market share across the globe while improving their operational costs. Learn how we are building one of the fastest-growing ecommerce companies in history: www.spreetail.com . Spreetail is hiring a Fulfillment Operations Manager who has great analytical and leadership experience to make an impact at our Greenwood, Indiana fulfillment center. This is an excellent opportunity to develop, lead, and coach employees while optimizing our fulfillment center. How you will achieve success: Ensure all Key Performance Indicators (KPIs) are within tolerance of their intended outcomes, including Safety, Quality, Performance, and Customer Experience Influence and develop a team of Area Managers and FC Team Leads. Innovate and implement process improvements that will result in greater efficiency and accuracy. Hold regular statuses with Lead(s) and Area Managers to maximize training opportunities, address concerns, and contribute to growth & development of FC Team Members. Pre-plan with carriers and network to ensure capacity expectations are met; both carrier and FC capacity. Drive effective communication with marketplace representatives to ensure performance standards are met and issues are communicated. Review metrics and analyze data to make strategic decisions for the business. Be prepared to present wins and opportunities to the Lead(s), Area Managers, and additional stakeholders. Create optimal inventory levels in locations by partnering with inventory manager to create highest density possible and pre-plan seasonal item locations. Collaborate with other warehouse managers to ensure business goals are being met. Anticipate the changes in our growing business and be prepared to lead projects that will align our Fulfillment network with those foreseeable changes.

Requirements

• A bachelors degree from an accredited university or equivalent experience.
• 5+ years of management or leadership experience.
• Experience with creating or improving warehouse management systems and processes.
• You have intermediate level computer proficiency.
• You are proficient in excel, plan forecasting and analysis.
• Experience in process mapping and SOP documentation ability.
• You are capable of lifting up to 75 lbs. routinely throughout the workday.
• The ability to stand for 95% of the workday.
• You can maintain flexibility to work some weekends and long hours during busy work periods.

Responsibilities

• Ensure all Key Performance Indicators (KPIs) are within tolerance of their intended outcomes, including Safety, Quality, Performance, and Customer Experience
• Influence and develop a team of Area Managers and FC Team Leads.
• Innovate and implement process improvements that will result in greater efficiency and accuracy.
• Hold regular statuses with Lead(s) and Area Managers to maximize training opportunities, address concerns, and contribute to growth & development of FC Team Members.
• Pre-plan with carriers and network to ensure capacity expectations are met; both carrier and FC capacity.
• Drive effective communication with marketplace representatives to ensure performance standards are met and issues are communicated.
• Review metrics and analyze data to make strategic decisions for the business.
• Be prepared to present wins and opportunities to the Lead(s), Area Managers, and additional stakeholders.
• Create optimal inventory levels in locations by partnering with inventory manager to create highest density possible and pre-plan seasonal item locations.
• Collaborate with other warehouse managers to ensure business goals are being met.
• Anticipate the changes in our growing business and be prepared to lead projects that will align our Fulfillment network with those foreseeable changes.

Benefits

• We provide the flexibility to take care of yourself. Spreetail operates in a work culture that promotes results and encourages taking time off when needed. In addition to a generous vacation policy, we also offer paid time-off for your wedding week, paid parental leave and support for parents of growing families.
• We celebrate accomplishments. Each year at Spreetail is a milestone with the opportunity to receive special gifts, swag store credit, or donations to a nonprofit of your choice. We also recognize people pursuing impacts with Spreetail Spotlight Awards.
• We care about your Health & Wellness. Spreetail works hard to enhance the employee experience through benefit programs and perks that provide meaningful support. We offer affordable medical, dental and vision plans with coast-to-coast coverage. We also provide free telehealth and on-demand mental health resources. Learn more about our benefits & perks package .
• We create the opportunity to revolutionize your community. We encourage Spreetailers to give back and make a social impact, and we offer paid time off to do it.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager