Warehouse Operations Coordinator I

InComm Payments

About The Position

Under the general supervision of the Tech Support Supervisor, the Warehouse Operations Coordinator I, is responsible for receiving merchandise, unloading or unpacking it, marking it with codes to be identified, stocking shelves, and helping sales representatives and merchandisers place orders. Also, assist in other duties of the department not related to warehousing.

Requirements

Bachelor’s degree or equivalent with a minimum of 2 years of Computer Science or Customer Service experience.
General Knowledge in Warehouse
Demonstrated knowledge and experience of basic IT support duties▪Customer Service oriented
Computer skills: working knowledge of Microsoft Windows, Excel and Word
Excellent communication skills – complete oral and written understanding of the Spanish and English language.
Available to travel outside or Puerto Rico for training purposes or to attend any official activity.
Available to work extended hours, weekends and holidays.
This Position will be required to utilize personal car for traveling within Puerto Rico. Company will reimburse expenses following Travel policy.
Maintains a high level of professionalism always in the work environment. This includes but is not limited to personal attire and daily interaction with customers, co-workers, management and other business contacts.

Responsibilities

Terminal & POSA Cards Warehousing Logistic.
Accept delivered packages and ensure proper amount is inside.
Unload merchandise.
Mark items with identifying codes, such as price, stock, or inventory control codes.
Stock shelves with unpacked items.
Ensure label is clear and visible.
Prepare merchandise for shipment.
Replenish inventory.
Replace damaged or missing products.
Work with salespeople on inventory and orders.
Assist on Terminal inventory management.
Weekly InComm Fleet Car inspections.
Per the supervisor request, assist on Tech Support Merchants’ calls
Assist on the Tracking of repairs to terminals, maintaining transit control.
Assist on the process of claims and damaged cards
Prepare warehouse reports requested by its supervisor.
Maintains confidentiality of all InComm information. It is required that the confidentiality of product providers, merchants, and company information be maintained. Any breach of customer or company information will not be tolerated.