Warehouse Manager - Retail Division (45054)

HOLLY POULTRY•Baltimore, MD

40d•$80,000 - $100,000•Onsite

About The Position

The Warehouse Manager will oversee all daily operations of the warehouse for 1st and 2nd shifts. This leadership role is responsible for ensuring the efficient, accurate, and safe movement of goods in and out of the warehouse, including fulfillment for our retail division, while upholding food safety and quality standards. The Warehouse Manager will lead, train, and motivate a team of warehouse associates to meet company goals, customer expectations, and the unique operational requirements of our channel.

Requirements

5+ years of warehouse management or logistics experience in food manufacturing, retail distribution, or food service environment.
Experience managing multiple shifts and supervising a diverse team.
Strong knowledge of warehouse operations, food safety, and inventory systems.
Ability to lift up to 50 lbs and work in refrigerated environments.
Candidate must successfully pass post-offer/pre-employment drug and background screen.
Strong leadership and team-building skills
Excellent communication and interpersonal abilities
Problem-solving and decision-making capability
Proficient in warehouse management systems (WMS), Microsoft Excel, and reporting tools
Highly organized and detail-oriented
Ability to adapt to evolving retail and distribution demands

Nice To Haves

Experience in the poultry, meat, or perishable food industry.
Familiarity with HACCP, USDA inspection protocols, and ERP or WMS systems.
Experience supporting or managing retail fulfillment operations (store supply, direct-to-consumer, or e-commerce).
Bilingual (English/Spanish) is a plus.

Responsibilities

Oversee daily receiving, storage, picking, packing, staging, and shipping of poultry and meat products for retail customers.
Coordinate retail order fulfillment, including packaging, labeling, and presentation standards consistent with retail requirements.
Manage product flow between production, retail packaging, and distribution areas to ensure timely delivery to stores or retail customers.
Ensure accurate and timely inventory management, including retail SKU tracking, rotation (FIFO), and shrink control.
Maintain and improve warehouse layout for maximum efficiency, food safety, and support of retail order assembly areas.
Partner with procurement, production, logistics, and retail leadership to forecast and plan inventory for retail sales.
Ensure compliance with USDA, SQF, HACCP, and other food safety and labeling regulations across retail operations.
Conduct accurate inventory counts and audits of frozen products, ensuring proper storage, rotation, and cold-chain compliance in the freezer.
Manage, schedule, and support warehouse staff across 1st and 2nd shifts, including teams dedicated to retail fulfillment.
Train, and develop associates on retail order handling, product presentation, and packaging standards.
Monitor performance, provide coaching, conduct evaluations, and develop team members to support company growth.
Promote a culture of safety, accountability, and continuous improvement.
Lead daily shift and retail coordination meetings to communicate expectations, updates, and performance goals.
Ensure all warehouse and retail-related activities comply with company safety policies and OSHA regulations.
Conduct routine inspections of equipment, storage areas, and temperature-controlled environments.
Oversee proper labeling, packaging, and handling of retail-ready products per regulatory and brand standards.
Work with Safety Manager as lead for accident investigations and corrective actions when necessary.
Maintain accurate records of inventory, shipments, damages, and employee time, including retail order metrics (fill rate, returns, spoilage).
Track KPIs such as order accuracy, on-time shipping, productivity, and retail order fulfillment performance.
Provide regular reports to senior leadership on warehouse and retail division performance, trends, and opportunities for improvement.