Warehouse Manager

Sea To Summit Pty•Broomfield, CO

4d•$80,000 - $100,000•Onsite

About The Position

The Warehouse Manager is responsible for planning, controlling and directing all activities necessary for the optimal operation of our warehouse. They will oversee the receipt, storage, value-added servicing, returns, and shipping operation of a wide variety of products in a high volume distribution center with the goal of ensuring our sales targets are achieved and that all warehouse processes are running smoothly and efficiently. The Warehouse Manager is also responsible for overseeing the successful operation of the warranty and repairs department, with support from the customer service and ecommerce teams. This role requires strong leadership, operational expertise, and a commitment to maintaining a safe, organized, and high‑performing warehouse environment. This role optimizes warehouse processes in North America to meet organizational goals and drives continuous improvement. This position will regularly communicate and interact with regional teams including Sales, Operations, Marketing, and Finance. The Warehouse Manager will work in tandem with various departments and maintain a flexible attitude, supporting all the work that helps in achieving organizational goals. The Warehouse Manager reports to the Operations Manager.

Requirements

Bachelor degree desired in logistics, supply chain management or related field; High School diploma required.
5+ years experience in a warehouse management role managing salary and hourly employees
3+ years warehouse and inventory management experience
Solid expertise in warehouse management procedures, high-volume distribution environments and continuous improvement practices
Proven track record in hiring, supervising and training warehouse employees
Exceptional time management and organization skills
Excellent leadership skills and ability manage staff
Effective communication skills, including writing, speaking and active listening
Working knowledge of ERP systems, including company operating system (SAP), all Microsoft Office applications and Warehouse Management Systems.
Demonstrated planning and organizational skills, analytic and problem-solving skills
Must have a valid driver's license and the ability to operate forklift effectively
Knowledge of warehouse safety standards and clean track record of safety compliance
Experience with managing budgets and ability to create and maintain various management reports
Experience with negotiating costs with freight companies as well as experience with FedEx, UPS, and LTL shipping methods
Ability to rapidly adjust to changing priorities based on business needs.

Responsibilities

Maintain warehouse staff by recruiting, selecting, orienting, and training employees.
Monitors performance, coaches and counsels as necessary, addresses performance issues, conducts performance reviews and manage the flow and quality of work to maximize efficiency and minimize overtime with staff.
Maintains receiving, returns, warehousing, warranty, and distribution operations by initiating, coordinating, and enforcing operational, and personnel policies and procedures.
Ensure the warehouse operates at peak efficiency, with customer satisfaction being the primary goal, by establishing, monitoring, and managing warehouse operation goals
Oversee daily operations, while controlling and managing inventory and logistics
Ensure that the Warranty Department is meeting or exceeding customer expectations with response times, repair outcomes, and final claim resolutions
Maintain all warehouse equipment, ensuring it is operational and that planned maintenance machinery and equipment is carried out
Keep stock control systems up to date, reconcile with Warehouse Management Systems and SAP ERP and plan for future capacity requirements
Monitor and ensure accuracy of all inventory transactions.
Accurately input inventory balance and adjustments and data related to product in the inventory system.
Prepare inventory reports as necessary
Ensuring effective and safe use of warehouse equipment.
Maintain high standards of workplace health and safety and take responsibility for the security of the building and stock
Enforce high standards of workplace safety and the maintenance and security of the building and meet OSHA, local, state, and federal regulation.
Demonstrate “nimbility” by providing cross-functional support as needed.