Warehouse Manager

PHINIA•Plainfield, IN

9d•Onsite

About The Position

PHINIA: Advancing sustainability today, powering a cleaner tomorrow. PHINIA is an independent, market-leading, premium solutions and components provider with over 100 years of manufacturing expertise and industry relationships, with a strong brand portfolio that includes DELPHI®, DELCO REMY® and HARTRIDGE™. With over 12,500 employees across 43 locations in 20 countries, PHINIA is headquartered in Auburn Hills, Michigan, USA. At PHINIA, we Provide fuel systems, electrical systems, and aftermarket products and solutions of the highest quality — developed and manufactured responsibly — that are designed to enhance efficiency and reduce the environmental impact of vehicles, industrial machinery, and other applications. In doing so, we contribute to a cleaner tomorrow, treat our people and surrounding communities with respect, and hold ourselves accountable to robust ethical standards. Our Culture PHINIA promotes and cultivates an inclusive culture and diverse perspectives, strives to maintain its reputation for excellence, thrives on the power of collaboration, and fosters the development of our talented employees. We believe in making a positive impact through our business and actions, and we take our collective responsibility seriously. Career Opportunities We believe in building a brighter tomorrow for our employees as well as our customers and encourage you to learn about our long history, strong culture, new technologies, and future vision. We offer a strong local presence and interesting global opportunities. Join us on this shared journey toward a brighter tomorrow. JOB PURPOSE Within PHINIA Aftermarket, warehouse operation services are generally outsourced to third parties and are managed via contractual agreements. There is a requirement for selecting providers, monitoring service provider performance, and addressing operational issues. It also requires process validation, inventory control & working with the provider to improve cost base & service. The Warehouse Manager will provide liaison between all functions in PHINIA Aftermarket (principally Supply Chain but also Sales, Finance, Quality, Engineering & Marketing functions) to ensure Warehouse processes or any additional requests are executed as required. The role is focused on contracts & processes with 3rd party providers offering services, principally based in Plainfield, IN for warehousing, inbound & outbound freight, packaging and associated services. The Warehouse Manager will be responsible for the budgeting and control of spend and reports to the North American Aftermarket Warehouse & Distribution Manager.

Requirements

Self-motivated, well organized team player, able to work under pressure.
Daily attendance is expected at our Plainfield distribution center.
Must be proficient at using Microsoft office suite, Word, Excel, PowerPoint etc.
Logistics Market Knowledge (3PL’s, freight carriers, equipment providers)
Knowledge of Warehouse / Transport / Custom operations
Familiar with WMS / ERP systems (SAP preferred)
5+ years of experience in warehouse management
Project management experience
Experience in Lean techniques / Problem Solving
A Bachelor’s Degree or equivalent workplace experience required.

Responsibilities

Setting up a new provider In conjunction with logistics purchasing, manage the selection process of new services or changes to incumbent providers as required including full documentation of required activity and service levels. Develop and present business cases including recommended options to senior management and facilitate the final contractual agreements.
Contract review (in conjunction with NA W&D Manager) Hold reviews with the provider on a regular basis, to include: - organizational changes within PHINIA or the provider - business trends, activity forecasts (based on data from planning teams) - performance against each of the KPIs defined in the contract - process & cost improvement - outstanding operational issues Ensure performance meets contractual standards and facilitate recovery planning and implementation as required.
Operational reviews & issues Facilitate and manage resolution of any operational issues directly between the operational teams at the provider and PHINIA; escalate to the NA Warehouse & Distribution Manager as required.
Performance monitoring & improvement (in conjunction with NA W&D Manager) Update operational measures for daily review and publish contractual KPIs (as defined in the contract) on at least a monthly basis. Review these KPIs to ensure contractual standards are being met and support any additional measures generated internally to track performance. Ensure provider addresses any concerns raised by PHINIA’s internal stakeholders and customers in a timely fashion, including root cause analysis and implementation of permanent corrective action. Work with the providers to identify & support implementation of process improvements with the objective of enhancing service & cost performance. Properly analyze and document the financial impacts & build into contract as appropriate.
Cost improvement Support the NA AFM cost improvement program. Identify potential cost improvements across all areas of logistics spend (warehouse, freight, IT systems, inventory & packaging). Work with all stakeholders to evaluate and implement the identified improvements.
Change Management For any changes in provider or change in the scope of a provider’s services, support & present business cases & impact analysis. Work with the provider to ensure any changes are made on time, in budget & with minimal operational disruption. Provide project management support if needed. Conduct follows up reviews to ensure changes are delivered in line with agreed expectations.
Inventory Control For warehouse providers holding PHINIA inventory, manage the execution of PHINIA Aftermarket’s inventory cycle count process. Agree count plans with the provider, monitor progress, conduct reconciliations, and facilitate regular reports on count results and status. Review and approve all inventory adjustments in line with inventory policy & procedures. Perform root cause analysis and appropriate sign off for adjustments above defined thresholds. If an annual physical inventory is required, execute this with the provider in line with the PHINIA inventory policy.
Process Audits Create and execute an annual plan to validate and audit service provider procedures, retaining evidence and any action plans that arise from each audit. Facilitate and support the execution of additional internal or external audits as required
Invoice validation Validate all invoices to ensure each chargeable element in the contract is separately identified, review items on each invoice for occurrence and correct rates, and work with the finance team to prepare data and reports on cost performance of providers.
Cross Functional Support The Warehouse Manager will play a key role in supporting the team’s Business Analyst and Senior Logistics & Operations Specialist. Serve as a backup for these roles and actively contribute to daily operational planning. Responsibilities include coordinating inbound and outbound transportation activities, ensuring smooth execution of logistics processes, and maintaining continuity in critical functions when primary team members are unavailable.