Warehouse Manager

Carlisle Construction Materials•Manchester, NH

38d

About The Position

The Warehouse Manager has overall responsibility for the day‑to‑day operation and performance of the assigned warehouse site. This role is accountable for the safe, efficient, and accurate receipt, storage, handling, and shipment of materials and finished goods. Responsibilities include inventory accuracy, order fulfillment, employee supervision, facility oversight, and continuous improvement of warehouse processes to meet customer service, cost, quality, and safety objectives.

Requirements

Strong leadership and people management skills in a warehouse or distribution environment.
Solid understanding of warehouse operations, inventory control, and order fulfillment processes.
Experience with ERP and/or Warehouse Management Systems (WMS).
Ability to analyze data, track KPIs, and drive operational improvements.
Strong organizational, communication, and problem‑solving skills.
Working knowledge of safety regulations and best practices in a warehouse environment.
Ability to manage multiple priorities in a fast‑paced operation.
Associate’s or Bachelor’s degree in supply chain, logistics, operations management, or a related field preferred; equivalent experience considered.
Minimum of 5–7 years of experience in warehouse or distribution operations, including direct supervision of hourly employees.

Nice To Haves

Prior experience managing a site or large warehouse team strongly preferred.

Responsibilities

Provide overall leadership for warehouse operations with minimal supervision.
Plan, organize, and prioritize daily warehouse activities to meet service and throughput requirements.
Supervise warehouse personnel, assign work, and ensure appropriate staffing levels.
Foster a culture of safety, accountability, teamwork, and continuous improvement.
Oversee all inbound and outbound logistics activities, including: Receipt and inspection of incoming materials Put‑away, storage, and location management Picking, packing, and shipping of customer orders
Ensure orders are fulfilled accurately, on time, and in compliance with customer and company requirements.
Coordinate with transportation partners, internal stakeholders, and Carlisle drivers to manage daily shipping schedules, driver assignments, dock activities, and communication to ensure on‑time, accurate shipments.
Ensure all products are packaged in accordance with company packaging standards, customer requirements, and transportation guidelines to prevent damage and ensure safe, compliant shipment.
Maintain and enforce standardized packing methods, materials, labeling, and documentation across all outbound shipments.
Maintain accurate inventory records through proper system transactions and physical controls.
Ensure timely and accurate posting of receipts, transfers, adjustments, and shipments in the ERP/WMS.
Lead and manage cycle counts and physical inventories; investigate and resolve variances.
Implement processes to improve inventory accuracy, material flow, and space utilization.
Develop, document, and maintain standard operating procedures (SOPs) for all warehouse activities.
Identify opportunities to improve efficiency, accuracy, safety, and cost within warehouse operations.
Monitor key warehouse performance metrics (e.g., inventory accuracy, order accuracy, on‑time shipping, productivity).
Lead root cause analysis and corrective actions for operational issues.
Lead the daily application of the Carlisle Operating System within warehouse operations to drive safety, quality, delivery, and cost performance.
Conduct and sustain COS routines, including daily huddles, tiered accountability, visual management, and standard work.
Use COS tools and metrics to identify gaps, prioritize actions, and drive problem solving at the warehouse level.
Ensure warehouse employees are trained on COS principles and consistently follow standard work and operating disciplines.
Support continuous improvement initiatives aligned with COS expectations and business objectives.
Recruit, train, coach, and evaluate warehouse employees.
Ensure employees are properly trained on equipment, systems, safety procedures, and job responsibilities.
Manage employee performance, scheduling, timekeeping, and disciplinary actions as needed.
Work closely with supply chain, customer service, transportation, quality, and finance teams to support business objectives.
Communicate operational status, risks, and improvement opportunities to leadership.
Ensure compliance with company safety policies, OSHA regulations, and other applicable standards.
Promote a safe working environment through training, audits, and corrective actions.
Oversee general facility conditions, housekeeping, and proper use of material handling equipment.
Ensure compliance with inventory control, security, and loss prevention procedures.
Perform other related duties as assigned.