Warehouse Lead

Porter Logistics•Pooler, GA

13d•Onsite

About The Position

The Warehouse Lead owns end-to-end floor operations—inbound and outbound—for assigned clients at our Savannah facility. This role is critical to inventory accuracy, on-time shipping, and client trust across the full fulfillment cycle. You will lead a small team through all receiving, putaway, picking, staging, and shipping functions while serving as the primary point of contact for operational exceptions and client-impacting issues. This is a hands-on leadership role requiring strong forklift skills, sharp attention to detail, and close collaboration with Customer Success and Operations leadership.

Requirements

3+ years of warehouse experience spanning both inbound receiving and outbound shipping operations
Strong forklift operating experience across multiple lift types
Solid understanding of shipping processes, carriers, and documentation
Experience working in a WMS environment
High attention to detail with strong organizational and problem-solving skills
Strong communication skills with the ability to escalate issues appropriately
Customer-first mindset with a positive, team-oriented attitude and strong sense of urgency

Nice To Haves

Prior lead or senior operator experience preferred

Responsibilities

Own all inbound shipments for assigned clients, ensuring accurate and timely receiving
Unload trucks and containers using appropriate material handling equipment
Verify inbound freight against packing lists, BOLs, and system records
Identify, document, and report all damages, shortages, and overages promptly
Ensure product is properly labeled, palletized, and put away within required SLA timelines
Maintain high standards for inventory accuracy and 24-hour putaway metrics
Own all outbound shipments for assigned clients and order streams
Oversee picking, staging, and final verification of outbound orders
Perform final quality checks to confirm order accuracy, quantities, and labeling
Ensure orders ship on the correct day using the correct carrier and service level
Complete and verify all outbound shipping documentation (BOLs, packing lists, labels)
Monitor and drive on-time shipping and outbound accuracy KPIs
Lead a team of associates across inbound and outbound functions
Serve as the primary escalation point for order and shipment exceptions
Coordinate closely with Customer Success to communicate and resolve discrepancies
Support value-added services as needed (kitting, labeling, pallet builds/breaks, wrapping)
Operate forklifts safely and efficiently (sit-down, stand-up, reach, cherry picker)
Enforce safety, process, and quality standards across all warehouse operations
Set clear expectations, hold the team accountable, and foster a culture of ownership