Warehouse / Distribution Centre Order Support - Para-Professional
About The Position
Coordinate flow of information and documentation between Inside Sales and transportation and freight forwarders. • Provide freight quotes to Customers. • Coordinate all customer returns RMAs • Processing Bill of ladings online. • Reroute Customer shipment to new destinations. • Coordinate transportation to drayage company. • Monitor /Dispatch Importations to Reynosa Plant • Expedite Material • Compliance auditing for export records. • Monitor transportation pick ups. • CTPAT compliance • Point of contact for all Customer orders deliver Issues • Troubleshoot issues with freight forwarders on address changes and process improvements. • Works directly with Shipping department to support customer orders picks • Works directly with Receiving department to support dispatching importations on time. • Accurate and timely communication to customers and subsidiaries on their shipments.
Requirements
- Ability to communicate effectively, both orally and in writing and interact effectively with personnel to accomplish tasks.
- Must be action-oriented with an eye for finding opportunity and solving problems.
- Must be able to operate in a dynamic, ever changing environment, thus being able to adapt to a fast paced workplace.
- Detail oriented with ability to complete tasks in timely manner.
- Working knowledge of MS Excel, Powerpoint and Word.
- Customer service high oriented
- Associate’s degree in Logistics Management, or equivalent business experience.
- 5 plus years experience in international distribution for a global manufacturing company.
- Experience with MRP/ERP systems or other manufacturing/purchasing systems and Windows-based PC programs.
- Knowledgeable of domestic and international logistics’ operations.
- Import and Export compliance.
Nice To Haves
- Professional logistics, and/or supply chain certifications are highly desirable. [e.g. ISM (APP,CPM) or APICS (CPIM, CIRM). Lean Supply Chain Certifications]
Responsibilities
- Coordinate flow of information and documentation between Inside Sales and transportation and freight forwarders.
- Provide freight quotes to Customers.
- Coordinate all customer returns RMAs
- Processing Bill of ladings online.
- Reroute Customer shipment to new destinations.
- Coordinate transportation to drayage company.
- Monitor /Dispatch Importations to Reynosa Plant
- Expedite Material
- Compliance auditing for export records.
- Monitor transportation pick ups.
- CTPAT compliance
- Point of contact for all Customer orders deliver Issues
- Troubleshoot issues with freight forwarders on address changes and process improvements.
- Works directly with Shipping department to support customer orders picks
- Works directly with Receiving department to support dispatching importations on time.
- Accurate and timely communication to customers and subsidiaries on their shipments.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
5,001-10,000 employees
