Warehouse Customer Load Out Associate

American Furniture Warehouse•Glendale, AZ

2d•$17

About The Position

As a Customer Load Out Associate, you will help provide excellent customer service to our customers picking up their items from the dock. You will pick and pull merchandise, load and unload merchandise to and from other AFW facilities, load out customers in a safe and efficient manner, and any other task as asked by the AFW management team. The ideal Customer Load Out Associate develops strategies to improve customer service, adheres to quality expectations and standards, and has excellent attention to detail. If you are eager to help our customers and make a difference, then AFW is looking for you!

Requirements

Ability to become certified in the operation of warehouse equipment.
Ability to be trained on the correct use of personal protective equipment (PPE).
Able to have a flexible schedule and work all shifts, holidays, and weekends.
Have a strong independent work ethic.
Excellent organizational skill and the ability to demonstrate attention to detail, and accuracy.
Ability to read, understand and follow oral and written instructions accurately.
Sense of ownership and pride in your performance and its impact on AFW’s success
Ability to prioritize tasks when appropriate.
Excellent time management skills with a proven ability to meet deadlines.
Ability to function well in a high-paced and at times stressful environment.
Knowledge of the correct lifting/team lifting techniques, and the ability to perform the correct lifting/team lifting techniques.
Basic math skills required. Ability to add, subtract, multiply, and divide in all units of measure and use whole numbers.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Basic computer skills required.
Requires the ability to maneuver in confined and at times congested areas.
Requires the ability to sit, stand, walk, stoop, & bend for 8 hours a day.
Requires constant use of arms, hands, fingers, eyes, legs, and back.
Ability to move, lift, carry, push, pull, and place objects weighing 50-100lbs
Able to work shifts that are 8-12 hours long.
Ability to work 0 to 35 feet above the ground.
Able to work in various weather conditions.

Nice To Haves

Prior experience operating warehouse equipment, such as forklift, pallet jack, and cherry picker helpful but not required.
High school diploma or GED is preferred.; equivalent combination of education and experience accepted in lieu of diploma.

Responsibilities

Commitment to AFW’s safety policies and procedures and ability to promote safety awareness.
Greet customers promptly and professionally.
Wrap, load, and secure merchandise into the customer’s vehicle without damaging the merchandise or the vehicle.
Confirm that customer receives correct merchandise.
Inspect AFW rental vehicles and fill out the appropriate paperwork.
Uncrate and re-create merchandise for inspection when requested.
Identifying and reading reports, tickets, and UPC labels.
Operate material handling equipment to move products within the warehouse.
Efficiently work independently of direct supervision.
Maintain a clean and safe work environment.
Work as a team member by interacting and communicating with fellow associates in a cooperative, constructive manner.
Ensure department, walking lanes, and nearby areas are clean and professional.
Ensuring your safety and the safety of all others at all times.
Adhere to the AFW asset protection policies and identify and prevent fraud.
Abide by all company policies and procedures.
All other duties assigned by the Customer Pick Up Manager as directed.