Warehouse Crane Resolution Operator

FHI 360 • Freetown, MA

1d • $19 • Onsite

About The Position

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. FHI is proud of our reputation of employing the industry’s most reliable warehouse professionals. We go the extra mile to develop and retain quality associates and offer a career path to leadership roles with greater pay — an approach our customers acknowledge and appreciate. We’re looking for an experienced Warehouse crane resolution operator to join our team. Pay: $19/hour Available Shifts: 1st Shift: 6:00 AM - 3:30 PM 2nd Shift: 3:00 PM - 11:30 PM 3rd Shift: 11:00 PM - 6:30 AM Shifts may vary across different warehouse environments and temperature conditions. Additional Details: Weekend and holiday availability may be required depending on workload and volume Overtime may also be necessary based on operational demands Crane Resolution Operators perform job duties in a warehouse setting and are expected to accomplish physically demanding work. The crane resolution operators will monitor all crane operations via computer screen to resolve pallet locations in error status.

Requirements

• Prior experience as a warehouse associate is preferred
• Experience working in a warehouse environment (e.g., order selector/picking product storage, product staging, powered pallet jack/forklifts, etc.)
• Working with racking systems and loading/unloading pallets (e.g., pulling and placing pallets on/off vertical product racking systems and trucks, maximizing storage by stacking products vertically, etc.)
• Good verbal/written communication skills
• Ability to speak, read, and write English for effective communication
• Willingness to work the required schedule
• Ability to speak and write English for effective communication.
• Basic math skills
• Attention to detail and ability to follow directions
• Interact respectfully and courteously with associates, co-workers, management, and customers
• Ability to work in a team environment
• This position is designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required.
• Warehouse environment with extreme heat and cold temperatures
• Ability to lift, walk, bend, twist, reach, push and squat most of the workday.
• Handle cases weighing from 25 to 95 pounds and can expect to handle between 50 and 200+ pallets on any given day
• The ability to hear, understand, and distinguish speech and/or other sounds (e.g., machinery alarms or alarms) in moderate to loud work environments

Responsibilities

• The primary objective of this role is to maintain maximum throughput and uptime for the Automated Storage and Retrieval System (ASRS).
• Operators will be responsible for monitoring crane operations on the warehouse floor, using computer systems to identify and resolve pallet location errors.
• Monitor crane operations via computer screens, identifying and resolving any pallet location errors or system alerts
• Investigate and troubleshoot issues related to crane pickup and delivery to stations
• Inspect and remove any plastic, cardboard, or other debris from pallets that could interfere with crane functionality
• Collaborate with crane mechanics and maintenance teams to resolve ongoing operational issues
• Ensure the safe and efficient operation of the system, meeting both production and safety goals in a fast-paced warehouse environment
• Perform all assigned tasks efficiently and accurately to meet daily productivity and quality targets
• Travel around the warehouse on a three- or four-wheel buggy equipped with a laptop
• Use the EMS control center on the laptop to monitor crane status, identifying any error alerts (displayed in red)
• Review error descriptions and determine the cause of the issue with the crane
• Troubleshoot and resolve issues to restore crane functionality
• Reset the crane via the EMS control center to bring it back into operation

Benefits

• Equipment training
• Full-time, permanent positions with lots of associate development and internal promotion opportunities
• Various shift times are available in a variety of warehouse temperatures/environments
• Medical, dental, vision, 401k & paid time off!
• Awesome referral bonus & more incentives
• FHI offers weekly pay and on-the-job training

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees