Warehouse Coordinator - 3rd Shift, 9:30pm - 6:00am, Mon-Fri

Warehouse•Kalamazoo, MI

18h•Onsite

About The Position

To direct the daily activities of a warehouse or account, including labor scheduling, and proper utilization of space and equipment as directed by Distribution Manager. To coach, train, and direct associates while participating in daily productivity. Our expectation is that all employees, customers, vendors will perform in a manner that will ensure long term success. This includes flexibility to work hours needed (including overtime, weekends and holidays), reliability, a "Whatever it Takes" attitude, willingness to learn new tasks, initiative to seek out additional work and participate in meetings, maintaining high quality of work, following directions, professional communication, appropriate appearance, and adherence to safety rules. The role involves planning and scheduling all distribution services (receiving, storing, shipping, handling returned/damaged goods, maintenance, administrative activities) to meet customer requirements, understanding customer contract requirements, ensuring SOP and customer work instructions are followed, directing and overseeing job assignments, planning daily labor schedules, motivating and leading the team, assisting the Distribution Manager in training and cross-training employees, and ensuring current and accurate inventory control. Safety and security responsibilities include following food/safety SOPs and AIB standards, reporting equipment and facility damage, and driving a culture of safety. The coordinator is also responsible for maintaining the image, appearance, and sanitation of all departments and equipment, ensuring neat and orderly product storage, directing disposal or repack of non-conforming products, and assisting with monthly facility audits. Customer service involves interfacing directly with customers, maintaining professional relationships, and ensuring immediate responses and follow-ups to customer requests. General duties include communicating company information via pre-shift meetings and continuously evaluating ways to improve department accuracy and efficiencies.

Requirements

Ability to coordinate and communicate.
Ability to build a good relationship with the team and lead a team.
Knowledge of WMS and Microsoft Outlook.
Ability to work in a fast paced environment.
Ability to obtain and maintain a forklift license.
Ability to use handheld RF Scan Device.
Must be able to lift 50lbs.
Must be able to sit, stand and walk for extended periods.
Must be able to twist, squat and reach above shoulder level.
Ability to work in a non-climate controlled environment.
Knowledge of Microsoft Excel Spreadsheets.

Responsibilities

Direct the daily activities of a warehouse or account, including labor scheduling, and proper utilization of space and equipment as directed by Distribution Manager.
Coach, train, and direct associates while participating in daily productivity.
Work the hours needed to support the business goals (including overtime, weekends and holidays).
Remain open-minded, perform a wide variety of job tasks, and transition from task to task effectively (multi-task).
Be present and punctual; arrive prepared for work.
Complete work in a timely, accurate and consistent manner.
Plan and schedule time off in advance with your supervisor or manager.
Avoid unscheduled days off which will result in attendance points.
Maintain a “Whatever it Takes” attitude.
Live by company stated values and inspire others.
Approach new tasks with an interest to learn and have the ability to learn techniques as job task requirements change.
Seek out additional work when job tasks are completed and go above and beyond required tasks.
Participate in pre-shift meetings and department meetings.
Display pride in your work area by maintaining daily housekeeping of our operations building, equipment, break rooms, restrooms, smoke areas, etc.
Promote teamwork and assist in all areas and processes in the operation as needed / required.
Maintain high standards despite pressing deadlines.
Produce accurate, thorough and professional work.
Understand the importance of “Only Handle It Once – OHIO”, by completing work correctly the first time.
Follow all written and verbal instructions provided by management, project leader, etc.
Share all information in a professional and factual manner ensuring the best decisions are made for the company.
Report all issues to your manager/supervisor.
Maintain an appropriate appearance and dress in accordance with the established dress code guidelines to your respective position.
Follow all safety rules, guideline, and practices.
Inform supervisor / manager immediately if unsafe conduct or conditions arise.
Plan and schedule all distribution services including receiving, storing, shipping, handling returned/damaged goods, maintenance and administrative activities to ensure customer requirements are met.
Understand customer contract requirements.
Ensure SOP and customer work instructions are followed.
Direct and oversee job assignments and plan daily labor schedules.
Motivate and lead the team to achieve stated objectives.
Develop and maintain a productive work team by assisting the Distribution Manager in training and cross training of employees.
Assist Distribution Manager to ensure current and accurate inventory control for each account.
Follow food/safety SOPs and AIB standards.
Report equipment and facility building/grounds damage and repairs.
Drive a culture of safety throughout the company to achieve safety goals and objectives.
Follow safety and security policies and SOPs.
Ensure all departments’ equipment and overall appearance is maintained as defined by the company.
Report deviations to Distribution Manager.
Ensure storage of product is in a neat and orderly fashion according to customer requirements.
Direct disposal or repack of non-conforming products per the customer’s work instructions.
Assist with monthly facility audits.
Interface directly with the customer and maintain a professional and courteous relationship with all customers.
Ensure customer requests are responded to immediately.
Provide follow-up to customers to ensure that problem is resolved or being worked on.
Communicate company information via pre-shift meetings as directed by Distribution Manager.
Continuously evaluate ways to improve the accuracy and efficiencies of department (identifying at least 1 significant improvement annually).