Warehouse Clerical Support Administrator

Best Buy•Curtis Bay, MD

15h•Onsite

About The Position

As a Warehouse Clerical Support Administrator, you’ll create exceptional online shopping experiences by ensuring order integrity for our customers. Your tools will include system audits, research, issue escalations and communication between teams. In this role, you’ll manage direct-to-customer orders using email and phone correspondence as well as our internal systems. As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™ Best Buy is an equal opportunity employer.

Requirements

Able to stand and sit for long periods of time
Able to work in an environment that is not climate controlled
Able to lift up to 50 pounds with or without accommodation

Nice To Haves

Previous customer service experience
Working knowledge of Microsoft Office
Ability to learn new software programs and work with multiple operating systems

Responsibilities

Enter, verify, maintain and correct data on a computer or handheld scanning device
Create work assignments for warehouse personnel
Complete distribution center reports
Process records, document data and prepare reports for various control areas of the center
Resolve issues concerning vendor appointments, shipment quality, damage and third-party logistics delivery