Warehouse Associate Lead

TD SYNNEX • Groveport, OH

2d • Onsite

About The Position

This role involves leading, training, and mentoring new and existing employees across various Logistics Center functions, including receiving, shipping, inventory control, and slotting of Logistics Work Orders. The Lead will direct daily work activities, allocate tasks to ensure efficient workflow and operational coverage, and serve as a liaison between the Manager and hourly employees, providing administrative and technical support. The position requires utilizing Warehouse Management Systems (WMS), TD SYNNEX programs, and necessary equipment to troubleshoot order and product flow issues and identify root causes. The Lead will also support and promote continuous improvement initiatives, such as Lean Six Sigma practices, SOP updates, and solution development and implementation. Key responsibilities include delegating work and assigning tasks across Logistics Center functions like receiving, put-away, picking, packing, and slotting, adjusting to changing workflow needs by rotating team members, providing technical guidance and support, acting as an extension of management by offering employee performance feedback and operational insights, and serving as a subject matter expert for processes and systems. The role also involves training, coaching, and mentoring employees for skill development, proficiently using the Warehouse Management System, operating material handling equipment (with training), participating in continuous improvement initiatives, maintaining a safe work environment, and meeting attendance and punctuality standards.

Requirements

• Experience in shipping, receiving, inventory control, and/or logistics work order flow
• Minimum of 3 years of high-volume Logistics or Logistics Center warehouse experience, with working knowledge of WMS/SAP, SOPs, and logistics functions
• High School Diploma or G.E.D.
• Ability to adapt quickly to change and shifting priorities
• Strong leadership skills with a willingness to lead, be assertive, and generate new ideas
• Excellent communication and interpersonal skills; able to work effectively with all levels of management
• Strong organizational and time management skills with the ability to drive tasks to completion
• Ability to work under pressure and manage high workloads and deadlines
• Detail-oriented with strong problem-solving and analytical skills
• Ability to learn new systems and technology quickly
• Intermediate proficiency with relevant computer systems and applications
• Basic clerical, data entry, and mathematical skills
• Ability to work independently with minimal supervision
• Demonstrated professionalism, integrity, and ability to maintain confidentiality
• Ability to lift and transport up to 50 lbs
• Ability to use standard office equipment
• Strong multicultural awareness and interpersonal sensitivity

Nice To Haves

• Prior lead or supervisory experience preferred

Responsibilities

• Lead, train, and mentor new and existing employees across multiple Logistics Center functions, including receiving, shipping, inventory control, and slotting of Logistics Work Orders
• Direct daily work activities and allocate tasks to ensure efficient workflow and operational coverage
• Serve as a liaison between the Manager and hourly employees, providing administrative and technical support
• Utilize Warehouse Management Systems (WMS), TD SYNNEX programs, and required equipment to troubleshoot order and product flow issues and identify root causes
• Support and promote continuous improvement initiatives, including Lean Six Sigma practices, SOP updates, and solution development and implementation
• Delegate work and assign tasks across Logistics Center functions such as receiving, put-away, picking, packing, and slotting
• Adjust to changing workflow needs by rotating yourself and team members between functions as needed
• Provide technical guidance and support to employees; communicate effectively across all levels of the Logistics Center
• Act as an extension of management by providing employee performance feedback and operational insights
• Serve as a subject matter expert (SME) and primary “knowledge base” for processes and systems
• Train, coach, and mentor employees to support skill development and performance improvement
• Proficiently use the Warehouse Management System to manage workflow and productivity
• Operate material handling equipment as required (training provided)
• Support and participate in continuous improvement initiatives (Lean Six Sigma, Kaizen events, ISO, etc.)
• Maintain and promote a safe, clean, and organized work environment
• Meet attendance and punctuality standards
• Perform additional duties as assigned

Benefits

• Elective Benefits tailored to your country to best accommodate your lifestyle
• Formal programs on leadership and professional development
• Many more on-demand courses for career growth
• Seminars, events, and global Life Empowerment Assistance Program to boost financial, physical, and mental well-being
• Inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities related to Diversity, Equity & Inclusion
• Onboarding program to network with other new co-workers within your first 30 days
• Internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED