Warehouse Associate II (Forklift Certified)

Great American Opportunities•La Vergne, TN

28d

About The Position

The Warehouse Associate II is responsible for pick and pack order fulfillment and inventory handling in an efficient and accurate manner. This position works with a variety of products, customer orders, and systems to provide exceptional service to Southwestern Distribution Center (SWDC) customers. The Warehouse Associate II works with multiple software platforms, supervises the output of a picking line, and operates machinery/equipment necessary for order fulfillment. This position reports to the Warehouse Manager and provides excellent customer service to internal and external customers while demonstrating the company values and supporting the mission.

Requirements

High School Diploma or equivalent
3 years of experience in warehouse operations
Forklift Certified
Must be willing to work occasional Saturdays and overtime hours as required to support warehouse operations and meet shipping deadlines
Ability to work with multiple software platforms
Ability to operate machinery/equipment as required
Ability to handle repetitive work
Ability to adapt to change
Ability to work on multiple projects simultaneously while accomplishing daily tasks
Effective oral and written communication skills and excellent interpersonal skills
Attention to detail, critical thinker and problem-solving skills
High standards for integrity, honesty, professionalism, and work ethic
Commitment to service excellence
Ability to work independently while demonstrating excellent organization and follow through
Demonstrates flexible and efficient time management and ability to prioritize workload
Ability and willingness to move with purpose and a strong sense of urgency
Self-motivated, positive, and enthusiastic
Self- starter with a strong desire to exceed expectations and capable of supporting a team
Maintains confidentiality discretion
Ability to effectively work in collaboration with others to achieve business objectives
Willing to grow and be challenged
Attends training as requested/deemed necessary

Responsibilities

Responsible for pick and pack of outbound orders for a variety of customers
Demonstrate knowledge of product attributes and customer order preferences in order to provide excellent customer service and identify inventory issues
Verify and audit inventory receiving, stocking, fulfillment, and order returns process
Monitor and maintain minimum stocking quantities on the picking lines
Process returned orders back into inventory
Perform quarterly inventory cycle counts
Process orders and create shipping documentation on a variety of software platforms
Operate machinery and equipment necessary for order fulfillment
Oversee a production line or project to meet required demand as directed by supervisor
Participate in special projects such as kitting, inventory labeling, creating finished goods, etc.
Perform other duties as assigned