Warehouse Associate II - Returns (MON-FRI)
About The Position
The Warehouse Associate II - Returns Associate at S&S Activewear is responsible for multiple tasks throughout the warehouse. Their primary function will be to process product returns and information. They are also responsible for maintaining an organized workstation and may assist with the streamlining of products to their final destinations within our Automated system. They may assist with training of new hires, delivering and receiving product from the conveyor systems; interfacing with customers; processing of received goods; replenishing product within our automated picking system; fulfilling customer orders; reviewing and packing the orders to verify accuracy and ensure that the product is up to shipping standards.
Requirements
- Must be 18 years of age or older.
- High school diploma or equivalent preferred
- Ability to read and speak English.
- Must have reliable transportation.
- Ability to follow detailed instructions.
- Desire to work in a fast-paced, organized, and positive warehouse environment.
- Ability to operate a warehouse equipment and machinery.
- Must be comfortable using electronic devices.
- Can lift and carry up to 50lbs on occasion with or without reasonable accommodation.
- Basic math skills, ability to count, add, and subtract numbers quickly and accurately.
- Ability to identify colors, sizes, quantity, label, and SKU information.
- Must be flexible with start and departure time changing.
- Ability to work overtime when needed.
- Ability to work independently without close supervision.
- Responsible for any additional duties assigned.
Responsibilities
- Efficiently & accurately fill customer orders, receiving, stocking, staging, and shipping product in a manner that meets company standards for safety, security, accuracy, and productivity.
- Unpack returned merchandise and assess paperwork sent in with return instructions for proper return procedures.
- Process returned goods in a timely manner.
- Inspect returned merchandise, checking for quality and condition of product to determine return category.
- Operate machinery including forklift, pallet jacks, and stock chasers. (requires certification)
- Follow & commit to meet Key Performance Indicators (KPI’s) for safety, quality, production, & efficiency.
- Report and record any discrepancy, damaged items, shortages, or unidentified packages to supervisor.
- Perform inventory counts and reconciles any discrepancies.
- Train in Will Call and other customer service duties as required.
- Maintain organization and cleanliness of Distribution Center.
- Monitor and train new hires to ensure optimal productivity and quality.
- Follows all SOPs, safety rules, and regulations.
- Acts professionally and remains focused – contributing to a culture and environment focused on a safe working environment.
- Performs other duties as assigned and be willing to cross train (may be required to do tasks that fall into warehouse associate 1 duties and responsibilities).
Benefits
- Incredible team spirit
- Opportunities for professional growth
- Exclusive apparel discounts
- Top-notch employee benefits – We prioritize the health and well-being of our team members with an extensive benefits package, including health, dental, and vision coverage, along with retirement planning options.
- Fun employee appreciation events
- State-of-the-art equipment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
