About The Position

The Manager, Shipping and Warehouse Operations, is responsible for working with Corporate/Plant Logistics & Transportation, Accounting, Customer Care, and the Plant/Site Management to develop and execute the Shipping/Warehousing strategy for the Plant/Site operation. This includes management responsibilities for all Shipping/Warehouse and Private Truck Fleet operations areas in the Plant/Site; (including associated offsite Warehouses), Inventory Control, and Receiving, (inbound/ outbound, and optimizing the local use of GAF rail and truck fleet equipment). This position will assure that proper business and safety processes are being followed in these areas. The individual will be responsible for the staffing and development of new and existing Shipping/Warehouse employees (as related to their primary job function) to ensure facility and department goals are aligned. Also, this individual will be accountable for the site(s) achieving shipping/warehousing safety goals, cost goals, service reliability metrics, and shipping volume goals. The position will evaluate and drive improvements in overall safety, along with operational cost effectiveness and efficiency within the Shipping/Warehouse and Fleet function. This position will interface externally with customers, truck and rail carriers, third party warehouse operators at the execution level, along with key equipment vendors and suppliers. Internally, they will work directly with others in the Plant/Site, Customer Care, Sales, and Corporate Logistics and Transportation. This position will report to the Sr. Supply Chain Manager.

Requirements

  • Bachelor’s Degree coupled with 2+ years experience managing Warehouse Operations/Shipping or HS Diploma or equivalent coupled with 5+ years experience Warehouse Operations/Shipping in high volume shipping environment including full truckload and less than truckload (LTL) shipments with increasing team leadership responsibilities.
  • 2+ years of people leadership and team building experience
  • Experience with Warehouse Management Systems ( WMS - RF)
  • Intermediate Leadership skills
  • Intermediate knowledge of receiving and raw material operations
  • Advance knowledge of shipping loading operations, load configurations and equipment modes
  • Intermediate communications skills, verbal, written and training skills
  • Intermediate analytical and delegation skills
  • Intermediate negotiation skills
  • Ability to influence, direct, and guide cross functional teams
  • Intermediate knowledge of DOT Safety Regulations and Drivers Hour of Service (HOS)
  • Intermediate knowledge in Google Suite and ERP systems (PS or SAP)
  • Advance knowledge of Warehouse Management Systems ( WMS - RF)
  • Advance knowledge of Inventory Management and processes, such as FIFO, LIFO, WIP, Physical counts, Cycle counts and process controls
  • Intermediate knowledge of private truck fleet operations
  • Intermediate knowledge of Transportation Management Systems (TMS) and software, such as web-based Carrier Point or Oracle
  • Intermediate knowledge of standard Manufacturing concepts, practices & procedures
  • Advance knowledge of forklift operations and safety
  • Stationary Position - Frequently
  • Move/Traverse - Frequently
  • Stationary Position/Seated - Frequently
  • Transport/Lifting - Constantly
  • Transport/Carrying - Occasionally
  • Balancing - Occasionally
  • Position Self/Stooping - Occasionally
  • Position Self/Kneeling - Occasionally
  • Position Self/Crouching - Occasionally
  • Position Self/Crawling - Occasionally

Responsibilities

  • Manage team in meeting or exceeding site safety goals, by providing a safe work environment, training and materials as needed, and instilling a culture of safety in Shipping/Warehousing and Private Fleet operations.
  • Ensure that a culture of quality is instilled in the warehouse and shipping area. This includes ensuring that outbound finished goods loads are shipped in a high quality condition, and also ensures that key processes are implemented and followed.
  • Champion the Warehouse Improvement Process (WIP), ensuring that logistics staff follows the process, minimizing labor cost, reporting weekly metrics, conducting self-audits, meeting WIP goals (pallets handled/hour, labor cost per pallet handled, cycle counting adherence, etc.). Identify process failures that led to missed goals and develop and communicate continuous improvement plans to achieve WIP goals.
  • Manage and control all offsite warehouse operations, assuring that documented operating processes are in place, team and/or third party is properly trained on processes and systems, product is secure, damage free, and properly rotated, trucks are loaded accurately, efficiently and timely, and cost control processes are in place and reviewed monthly.
  • Effectively manage warehouse and shipping resources to ensure Service and Volume goals are met.
  • Actively lead efforts to become a Shipper of Choice, by providing service excellence to the carriers base and customer pick-ups (CPU) through shipping/warehouse team exceeding performance targets; time on premises, truck flow from gate in/out, loading times and loading accurately. Routine planning process in place to ensure efficiently manage shuttles and to meet shipping demand spikes caused by sales promotions, seasonal buys, weather related business spikes, etc.
  • Collaborate with the Sr Supply Chain Manager, Plant Manager, and Corporate Logistics Team in developing an annual Warehouse and Shipping, and Private Fleet budget.
  • Lead team in managing logistics costs to budgetary goals in the areas of Shipping and Warehouse Operations. Identify, champion, and recognize cost savings opportunities through logistics related initiatives, such as improvements in Private Fleet utilization, lift truck operations, rail loading weights, truck loading weights, warehouse shuttle efficiencies, warehouse labor management.
  • Functional back up for the Sr. Supply Chain Manager and Shipping Supervisor, Perform other duties as assigned.

Benefits

  • We offer a wide range of health insurance options that include medical, dental, and vision for you and your family.
  • Our Family-Building benefits support the many different journeys to fertility and parenthood.
  • Our robust 401K plan includes an employer match contribution with your pre-tax and/or Roth contributions.
  • Other exciting programs and perks are available to help employees achieve work-life balance, including (but not limited to) a wellness program, free financial coaching, a referral program, and product rebates when purchased for an employee’s primary residence.
  • Professional growth and development are very important to us! We offer internal training programs and courses, as well as a generous tuition reimbursement program.
  • We're committed to fostering a culture that reflects our values to connect, empower, evolve, and inspire. We offer many opportunities for employees to connect with one another, including through our Employee Resource Groups who focus on education and allyship for all of our employees.
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