Ward Secretary
About The Position
Under direction of licensed nursing staff and coordinator, provides general clerical duties, reception duties and requisition of supplies, equipment, and services from other departments. Assists in maintaining the general function of the Nursing Station. Essential Functions Answers call lights and forwards requests to appropriate team members. Answers all telephone calls within three (3) rings using appropriate scripting. Uses physician calling preferences when contacting physicians 100% of the time. Contacts physicians in a timely manner regarding consults per policy, according to physician’s order (stat vs. routine). Assembles, disassembles, and maintains patient medical record per unit standard. Collaborates with manager to order and maintain appropriate supplies and floor stock. Demonstrates effective written and verbal inter and intra department communication, maintaining patient confidentiality. Maintains competency in using the Electronic Medical Record (EMR). Demonstrates a commitment to continued self-growth and maintenance of competencies. Demonstrates Customer Focus, SERVICE EXCELLENCE and Relationship Oriented Care (ROC) principles. Utilizes scripting as outlines in Service Excellence standards. Demonstrates personal behaviors in accordance with CREDO principles. Ensures and enhances facility, safety, and regulatory outcomes including National Patient Safety Goals and compliance to Restraint/Seclusion policies and procedures. Completes all mandatory training/education/competencies required for job classification, along with TB testing. Actively participates in safety initiatives and risk mitigating measures where appropriate and completes all position and unit safety related competencies and requirements on a timely basis. Performs other duties as assigned.
Requirements
- High School Diploma or equivalent.
- 1 year of relevant experience
- Medical related experience such as: Doctor’s office receptionist, Medical Office Assistant, Lab Tech, Pharmacy Tech, EKG Tech.
- Completion of a WS class/curriculum or equivalent, Previous WS experience.
- 1-year medical related college education within the past 5 years in addition to the completion of a medical terminology course.
Responsibilities
- Answers call lights and forwards requests to appropriate team members.
- Answers all telephone calls within three (3) rings using appropriate scripting.
- Uses physician calling preferences when contacting physicians 100% of the time.
- Contacts physicians in a timely manner regarding consults per policy, according to physician’s order (stat vs. routine).
- Assembles, disassembles, and maintains patient medical record per unit standard.
- Collaborates with manager to order and maintain appropriate supplies and floor stock.
- Demonstrates effective written and verbal inter and intra department communication, maintaining patient confidentiality.
- Maintains competency in using the Electronic Medical Record (EMR).
- Demonstrates a commitment to continued self-growth and maintenance of competencies.
- Demonstrates Customer Focus, SERVICE EXCELLENCE and Relationship Oriented Care (ROC) principles.
- Utilizes scripting as outlines in Service Excellence standards.
- Demonstrates personal behaviors in accordance with CREDO principles.
- Ensures and enhances facility, safety, and regulatory outcomes including National Patient Safety Goals and compliance to Restraint/Seclusion policies and procedures.
- Completes all mandatory training/education/competencies required for job classification, along with TB testing.
- Actively participates in safety initiatives and risk mitigating measures where appropriate and completes all position and unit safety related competencies and requirements on a timely basis.
- Performs other duties as assigned.
Benefits
- Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
- On-demand pay program powered by Payactiv
- Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
- Optional identity theft protection, home and auto insurance, pet insurance
- Traditional and Roth retirement options with service contribution and match savings
- Eligibility for benefits is determined by employment type and status
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
