Ward Clerk for Neurosurgery in SW Portland
About The Position
Join us at The Oregon Clinic as a full-time Ward Clerk. Work alongside a collaborative team of patient-focused colleagues and physicians in our thriving Neurosurgery & Spine – West Clinic located in Southwest Portland. Each patient receives the highest value care tailored to their needs. Every person at TOC makes a difference in our mission of delivering world-class care with kindness and empathy. As a member of our team, you have the opportunity to make a valuable impact within the local community and our ecosystem of care. By providing patients and internal and external stakeholders with a consistent, efficient, and easy experience, you’ll help ensure that patients at The Oregon Clinic Neurosurgery & Spine – West Clinic receive the highest value care tailored to their needs. Using excellent customer service and communications skills, your primary duties in this role include: Assisting the medical staff by collecting information, escorting patients to exam rooms, and preparing patients for examination. Performing specialty-related tests/monitoring. Assists with prescription refill requests and inventory control of supplies. Checking in and out and scheduling new/established patients in an efficient and timely manner. Obtaining and completing insurance information. Answering phones on a multi-line system. Updating records as needed. Other duties as assigned.
Requirements
- Minimum of two (2) years of Medical Office Experience is strongly preferred.
- Excellent attendance and work ethic.
- Positive attitude and desire to be a team player.
- Ability to communicate professionally and effectively with patients, physicians, and other team members.
- A commitment to patient-focused care, privacy, and safety.
Nice To Haves
- Medical assisting and Specialty care Neurosurgery & Spine experience is a plus!
- Prior Electronic Medical Record (EMR) experience is preferred.
- Epic experience is a plus!
- Demonstrated ability to initiate, work independently, and effectively multitask.
Responsibilities
- Assisting the medical staff by collecting information, escorting patients to exam rooms, and preparing patients for examination.
- Performing specialty-related tests/monitoring.
- Assists with prescription refill requests and inventory control of supplies.
- Checking in and out and scheduling new/established patients in an efficient and timely manner.
- Obtaining and completing insurance information.
- Answering phones on a multi-line system.
- Updating records as needed.
- Other duties as assigned.
Benefits
- Healthcare: Employee is 100% covered Medical, Dental, and Prescription Insurance
- Financial Wellbeing: Generous 401(k) plan and Flexible Spending Account options
- Work-Life Balance: Paid Time Off plus 9 paid holidays annually
- Wellness Support: Robust wellness program and employee assistance services
- Commuter Benefits: 70% of Tri-Met transit pass covered
- Additional Perks: Employee discounts and optional benefits like Pet Insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
