Waitlist Management Analyst (Union City Office)

MidPen HousingUnion City, CA
Onsite

About The Position

The Waitlist Management Analyst, reporting to the Compliance Manager at MidPen Property Management, oversees centralized data maintenance for applicant waitlists across all properties. This role also manages marketing materials and the opening/closing of waitlists, working closely with property staff and the Compliance team to streamline processes through technology.

Requirements

  • Proficiency in MS Office Suite; RealPage OneSite experience is a plus
  • Strong analytical, problem-solving, and time management skills
  • Excellent written and verbal communication
  • Ability to manage multiple projects under tight deadlines
  • Effective collaboration with diverse teams and individuals
  • Familiarity with affordable housing regulations (HUD Section 8, LIHTC, HOME)
  • Commitment to MidPen’s mission and values
  • Bachelor’s Degree or equivalent work experience in regulatory analysis and property management
  • Minimum (2)+ years of property management and/or compliance and Fair Housing experience
  • Previous experience in the administration of affordable housing programs (including HUD Section 8 and LIHTC program) preferred

Nice To Haves

  • Previous experience in the administration of affordable housing programs (including HUD Section 8 and LIHTC program)

Responsibilities

  • Manage the opening and closing of applicant waitlists across MidPen’s property portfolio.
  • Ensure real-time accuracy of waitlist status on MidPen’s website in collaboration with Communications.
  • Maintain compliance with Fair Housing regulations, property-specific marketing rules, and MidPen policies.
  • Track and renew AFHMPs, submitting updates for HUD approval.
  • Partner with property staff, Compliance, IT, and Leadership to enhance waitlist processes and policies.
  • Provide training to property staff on waitlist management procedures.
  • Generate monthly metrics reports with the Data Analytics Team on waitlist activity.
  • Coordinate semi-annual waitlist updates and purges with Property Management.

Benefits

  • Health Insurance
  • Dental, Vision, Life & Disability Insurance
  • 403(b) Retirement Investment
  • Employee Education Reimbursement Program
  • Paid Parental Leave
  • FSA for Childcare, Medical, and Commuter Benefits
  • EAP Program
  • Pet Insurance
  • Paid Time Off
  • Company Holidays
  • Wellness Days
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