Wait Staff

MSG Entertainment Holdings, LLC • New York, NY

4d • $21 - $21 • Onsite

About The Position

During Arena events, the Wait Staff provides beverage service to guests at tables and assists with any food or general event related guest inquiries. This individual exhibits a warm, friendly and professional demeanor at all times to further enhance the guest experience.

Requirements

• Minimum of 2 years Food & Beverage experience in a front of house role
• Food & Beverage product knowledge; Proper knowledge of New York State Board of Health Food and alcohol handling rules a plus
• Work well under pressure and have a professional appearance and demeanor. This person must have good communication skills, a commitment to high-quality customer service and be able to handle the high-pressure environment
• Prior wait staff experience required.
• Proven ability to listen, understand and communicate effectively
• Commitment to guest service and ability to handle a high-energy environment
• Experience using POS system
• Available to work flexible hours
• Able to walk and stand during the entire shift
• Must be of legal age to serve alcohol
• This position works nights, weekends and holidays.

Nice To Haves

• TEAM Certification a plus

Responsibilities

• Set up club space prior to event and maintain cleanliness of space during event to include re-setting tables and stations as required
• Take accurate beverage order and deliver beverages to guests in a timely and courteous manner
• Handle credit card transactions, ensuring charges are accurate and returning correct change to guests
• Address any guest questions or concerns, escalating to Supervisor as needed
• Adhere to Department of Health food handling regulations and Company’s alcohol service guidelines
• Provide excellent customer service to guests and for serve food and beverages to guests in a timely, courteous and accurate manner
• Responsible for checking identification of guests to ensure they are of legal age to consume alcoholic beverages
• Able to walk and stand during the entire shift and assisting with set up of the dining room and other work areas
• Maintains the cleanliness of assigned work area and assist with all guest service functions
• Position could be assigned to another area within Premium, as per Local 100 contract and call sheet order.

Benefits

• At MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.
• We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law mandates, MSG complies with all applicable state and local laws governing nondiscrimination in all locations and will consider requests for reasonable accommodations as required.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees