ASM - VW Assistant Service Manager

Antwerpen Auton Group • Pasadena, MD

56d • $75,000 - $150,000 • Onsite

About The Position

Hiring Top Talent, Hardworking, Reliable, Organized Individual! Antwerpen Volkswagen 8065 Ritchie Hwy Pasadena, MD 21122 Contact Mike Williams (GM) 410-905-5046 Full-time (75K-150K a year) If you are an automotive professional with experience as a service advisor (REGARDLESS OF MANUFACTURER) …WE WANT, YOU!

Requirements

• Previous experience as a Service Advisor is REQUIRED
• Strong knowledge of automotive repair and maintenance procedures
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize in a fast-paced environment
• Proficient in using computer software for service writing and invoicing
• Detail-oriented with strong organizational skills
• Listen to customers' concerns accurately
• A valid driver's license

Responsibilities

• Greet customers and provide excellent customer service
• Listen to customer concerns and accurately document them
• Perform vehicle inspections and recommend necessary repairs or maintenance
• Prepare accurate estimates for repairs and services
• Communicate with technicians to ensure timely completion of work
• Keep customers informed about the status of their vehicles
• Up sell additional services or products as appropriate via our Menu
• Process customer payments and maintain accurate records
• Maintain a clean and organized work area

Benefits

• Medical Insurance
• Vision and Dental Insurance
• Paid sick leave and Vacation

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Motor Vehicle and Parts Dealers
• Education Level: No Education Listed
• Number of Employees: 251-500 employees