ASM - VW Assistant Service Manager

Antwerpen Auton GroupPasadena, MD
56d$75,000 - $150,000Onsite

About The Position

Hiring Top Talent, Hardworking, Reliable, Organized Individual! Antwerpen Volkswagen 8065 Ritchie Hwy Pasadena, MD 21122 Contact Mike Williams (GM) 410-905-5046 Full-time (75K-150K a year) If you are an automotive professional with experience as a service advisor (REGARDLESS OF MANUFACTURER) …WE WANT, YOU!

Requirements

  • Previous experience as a Service Advisor is REQUIRED
  • Strong knowledge of automotive repair and maintenance procedures
  • Excellent communication and interpersonal skills
  • Ability to multitask and prioritize in a fast-paced environment
  • Proficient in using computer software for service writing and invoicing
  • Detail-oriented with strong organizational skills
  • Listen to customers' concerns accurately
  • A valid driver's license

Responsibilities

  • Greet customers and provide excellent customer service
  • Listen to customer concerns and accurately document them
  • Perform vehicle inspections and recommend necessary repairs or maintenance
  • Prepare accurate estimates for repairs and services
  • Communicate with technicians to ensure timely completion of work
  • Keep customers informed about the status of their vehicles
  • Up sell additional services or products as appropriate via our Menu
  • Process customer payments and maintain accurate records
  • Maintain a clean and organized work area

Benefits

  • Medical Insurance
  • Vision and Dental Insurance
  • Paid sick leave and Vacation

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What This Job Offers

Job Type

Full-time

Career Level

Manager

Industry

Motor Vehicle and Parts Dealers

Education Level

No Education Listed

Number of Employees

251-500 employees

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