VTC Technician

Peraton • Camp Lejeune, NC

20h • $51,000 - $82,000 • Onsite

About The Position

Peraton requires a VTC Technician to support the Special Operation Command Information Technology Enterprise Contract (SITEC) – 3 EOM. This position is located at Camp Lejeune, NC. The purpose of the Special Operations Forces Information Technology Enterprise Contract (SITEC) 3 Enterprise Operations and Maintenance (EOM) Task Order (TO) is to provide USSOCOM, its Component Commands, its Theater Special Operations Commands (TSOCs), and its deployed forces with Operations and Maintenance (O&M) services to maintain Network Operations (NetOps); maintain systems and network infrastructure; provide end user and common device support; provide configuration, change, license, and asset management; conduct training, and perform Install, Move, Add, Change (IMACs) services. The responsibilities and tasks associated with each requirement play a pivotal role to USSOCOM, the CIO/J6 organization, and ultimately the end-user who operate around the globe 24x7x365. The VTC Technician plays a pivotal role within our IT support team, providing VTC support in line with the SIE OPORD.

Requirements

• Min 4 years with HS Diploma, 2 years with AS/AA degree, 0 years and BS degree.
• A DoD TS/SCI clearance is required.
• Ability to Install, configure, manages, maintain, operate, and defend common area VTC equipment, including day-to-day setup, scheduling, and monitoring.

Responsibilities

• Schedules, coordinates, and administers multiple simultaneous VTC sessions.
• Provides dedicated support to VTCs attended by VIPs.
• Recommends upgrades to VTC systems.
• Provides version control and provisioning via a Telepresence Management Suite (TMS) for VTC CODECs.
• Installs flat panel displays, room based VTC endpoints, projectors, and A/V equipment.
• Resolves issues down to the equipment level (black box).
• Manages, maintains, and posts a daily MSL and shift change procedures.
• Schedules, configures, and connects users to DISA GVS and DVS conferences.
• Trains designated personnel on the operation of VTC equipment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees