VTC/IPTV/AV Facilitator/Operator

Digital Consultants, LLC • Newport News, VA

33d

About The Position

Leading with our people, Digital Consultants' mission is to deliver the highest level of professional solutions while being a trusted partner and advisor to our customers. With a culture of practicality, opportunity, and creativity we remain dedicated to being honest, trustworthy, respectful, and ethical in everything we do. We are a certified SBA 8(a) small, disadvantaged business that supports multiple IT customers within the Federal, civilian, and private sectors. Digital Consultants also offers our employees growth opportunities, competitive wages, and a full benefits package. Our founding principles, Fairness, and Common Sense make working here more than a job, it’s the Digital family.

Digital Consultants is seeking a VTC/IPTV/AV Facilitator/Operator for our contract supporting the US Army T2COM (previously TRADOC) VTC/AV Support Services. The VTC Facilitator/Operator will facilitate and operate VTC/IPTV/AV conferences.

Requirements

• Clearance: Secret
• Certifications: IAT Level I
• Proficient with the use of the suite of Microsoft products to include but not limited to MS Teams, MS Outlook, MS Word, MS Excel, MS Power Point, MS SharePoint, and MS Visio
• High School Diploma or greater

Nice To Haves

• One year of AV experience.
• One year of helpdesk experience

Responsibilities

• The personnel shall start and power off all VTC/IPTV/AV equipment for sessions, conduct audio-visual checks prior to each conference, serve as primary VTC/IPTV/AV equipment operator for VTC conferences and other collaborative meetings, coordinate and implement recording and teleconferencing into sessions as required, and serve as initial responders to customer requests regarding VTC/IPTV/AV problems or issues
• The personnel shall create daily “Calendaring” schedules for events requiring facilitation based on customer input from the Conference Room Scheduler or other sources which will be used by the Bridge Operators, Facilitators, and Maintenance Team for planning and implementation purposes
• Build facilitator schedule based on customer requests provided by CRS from designated customers for VTC/IPTV/AV requests and coordinate and implement facilitator and maintenance schedule.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED