VTC Facilitator/Operator

Geospatial And Cloud Analytics Inc • Newport News, VA

16h

About The Position

GCA is seeking a VTC Facilitator/Operator for our contract supporting the US Army T2COM (previously TRADOC) VTC/AV Support Services. The VTC Facilitator/Operator will facilitate and operate VTC/IPTV/AV conferences.

Requirements

• Clearance: Secret
• Certifications: IAT Level I
• Proficient with the use of the suite of Microsoft products to include but not limited to MS Teams, MS Outlook, MS Word, MS Excel, MS Power Point, MS SharePoint, and MS Visio

Nice To Haves

• One year of AV experience.
• One year of helpdesk experience

Responsibilities

• Start and power off all VTC/IPTV/AV equipment for sessions
• Conduct audio-visual checks prior to each conference
• Serve as primary VTC/IPTV/AV equipment operator for VTC conferences and other collaborative meetings
• Coordinate and implement recording and teleconferencing into sessions as required
• Serve as initial responders to customer requests regarding VTC/IPTV/AV problems or issues
• Create daily “Calendaring” schedules for events requiring facilitation based on customer input from the Conference Room Scheduler or other sources which will be used by the Bridge Operators, Facilitators, and Maintenance Team for planning and implementation purposes
• Build facilitator schedule based on customer requests provided by CRS from designated customers for VTC/IPTV/AV requests and coordinate and implement facilitator and maintenance schedule.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED