Video Network Technician (Junior)

CompQsoft, Inc.•Alexandria, VA

11d

About The Position

An Audio Video (AV) and Video Conference Network Technician is a specialized professional responsible for the design, implementation, and maintenance of integrated audio, video, and video conferencing solutions. This role is crucial in ensuring that different AV and communication technologies work together seamlessly to provide a high-quality and reliable user experience.

Requirements

Technical Knowledge: A strong understanding of AV technologies, including audio and video signal types, control systems, and video conferencing protocols (H.323, SIP), is essential.
Networking Skills: As AV systems are increasingly network-based, a solid understanding of networking principles is crucial. This includes knowledge of IP addressing, subnets, and quality of service (QoS).
Programming Skills: Proficiency in programming control systems from manufacturers like Crestron, AMX, and Extron is often required.
Certifications: Industry certifications from organizations like AVIXA (e.g., CTS, CTS-D, CTS-I) and manufacturers (e.g., Crestron, Cisco, Zoom) are highly valued.
Problem-Solving: The ability to diagnose and solve complex technical problems in a timely and efficient manner is a key requirement.
Communication Skills: Network Technician need to communicate effectively with clients, project managers, and other team members.

Responsibilities

System Design and Engineering: A key responsibility is to design and engineer comprehensive AV and video conferencing solutions that meet the specific needs of a client.
This involves creating detailed system drawings, schematics, and documentation.
Integration and Installation: This role involves the hands-on integration and installation of various AV and unified communications (UC) technologies.
This can include installing hardware such as displays, cameras, microphones, and control systems, as well as configuring software and networking components.
Programming and Configuration: Integration engineers are often responsible for programming control systems (like Crestron, AMX, or Extron) to create intuitive user interfaces and automated functionalities.
They also configure video conferencing codecs and other network-based AV devices.
Troubleshooting and Support: A critical aspect of the job is to troubleshoot and resolve issues with integrated AV systems. This requires a deep understanding of signal flow, networking, and the various components of the system. They provide ongoing support to ensure the systems remain operational.
Project Management: In some cases, integration engineers may be involved in project management tasks, such as coordinating with other trades, managing timelines, and ensuring that projects are completed on budget.
Client Training: After an installation is complete, the integration engineer is often responsible for training end-users on how to operate the new system.

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