VTC Administrator

CACI•Suitland, MD

11d

About The Position

CACI is seeking a skilled and experienced VTC Administrator (Level 2) to join our dynamic team to support a DoD client in Suitland, MD. The ideal candidate will have extensive experience in video telecommunications engineering, project management, and digital A/V systems. This role requires an individual who is comfortable in high-visibility, customer-facing environments and has a proven track record of managing VTC infrastructure lifecycles.

Requirements

At least 3 years of project management experience.
3-7 years of comprehensive experience with digital A/V (Audio & Video) systems.
At least 3 years of video telecommunications engineering experience.
At least 2 years of experience manipulating VTC network components.
VTC Infrastructure lifecycle management experience.
Must have an active Top Secret clearance with SCI eligibility.
Comfortable in high visibility and customer-facing environments.
Strong communications and multitasking skills.
Excellent customer service skills.
Proficient in Microsoft Office applications (Word, PowerPoint, Excel, Access, Visio, and Outlook).
Security+:

Nice To Haves

AMX, Extron, or Crestron experience preferred.

Responsibilities

Oversee and manage VTC projects from inception to completion, ensuring all project milestones are met.
Design, configure, and maintain VTC network components including MCU, Expressway, Controller, UC Manager, Cisco Meeting Server, TMS, and Conductor.
Work with Cisco and Polycom Codecs and supporting infrastructure.
Configure and troubleshoot both classified and unclassified Internet (IP) and ISDN video teleconferencing systems.
Develop plans for re-engineering and replacing legacy VTC systems to improve customer productivity, enhance maintainability, and reduce costs.
Provide excellent customer service, addressing break/fix requests and new hardware installations within the National Capital Region (NCR).
Create and maintain comprehensive documentation for VTC systems and procedures.
Be prepared to travel within the NCR as needed to support VTC operations.
Must be physically able to lift 50lbs, crawl, and walk long distances.