VP, US Inforce Management

Manulife•Boston, MA

22h•Hybrid

About The Position

Manulife Financial Corporation is a leading international financial services provider that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we provide financial advice and insurance, operating as Manulife across Canada, Asia, and Europe, and primarily as John Hancock in the United States. Through Manulife Investment Management, the global brand for our global wealth and asset management segment, we serve individuals, institutions, and retirement plan members worldwide. Our principal operations are in Asia and Canada, and the United States, where we have served customers for more than 155 years. We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong. The Opportunity The Inforce Management team drives strategic growth and optimization within our US Segment. The VP, US Inforce Management, will play a pivotal role in enhancing the value of our inforce portfolio, leveraging a deep understanding of our products, customers, and the financial landscape, collaborating extensively with internal and external stakeholders. Reporting to the Global Head of Inforce Management, the VP, US Inforce Management, will be a key member of the Global Inforce Management leadership team and will closely partner with the Finance and Actuarial teams, aiming to maximize shareholder value through capital and expense efficiency, earnings expansion, and improved return on equity (ROE).

Requirements

Demonstrated strategic, disciplined, and collaborative leadership approach.
Comprehensive knowledge of insurance business value drivers and their impact on company financial metrics.
Deep expertise in insurance products, including structured settlements, with experience in reinsurance negotiations.
Proven ability to execute strategies that drive favorable financial outcomes.
Strong leadership and management skills, with experience leading teams across diverse geographies.
Exceptional communication and influencing skills.
Fellow of an internationally recognized actuarial society (e.g. FCIA, FSA) with at least 15 years of industry experience in Product Pricing, Valuation, and Reinsurance.
Ability to thrive in a matrix organization, managing relationships with key stakeholders at multiple levels.

Responsibilities

Provide thought leadership in expanding active inforce management across the US Segment: Act as thought leader and drive strategy regarding opportunities to maximize profitability of inforce business including defining and embedding KPIs into execution of initiatives
Influence key decision makers in the business by promoting culture and awareness of inforce management
Leading a governance process and operating model, working closely with business leaders, risk, legal and compliance to drive concrete understanding of risks taken and range of potential outcomes.
Partner and collaborate closely with finance, actuarial and business leaders to deliver on top priorities that maximize shareholder value
Maximize shareholder value creation by executing with excellence on opportunities to improve capital efficiency, expense efficiency and ROE. This includes: Executing on inorganic capital optimization initiatives and reinsurance, considering appropriate trade-offs Establishing organic inforce programs to deliver value, which includes rate adjustments, transfer programs and persistency programs where appropriate Driving programs to generate revenue and/or improve expense efficiency on our inforce block Leading Initiatives to drive earnings expansion on inforce business
Oversee US Non-Guaranteed Element management, including crediting rate setting and Index parameter setting.
Accountable for management of US Segment inforce business including persistency and claims management, administration rules, reinsurance administration, asset strategies, and US Par Dividend Recommendations.
Lead a team of highly-skilled talent with strong focus on achieving top quartile employee engagement, coaching and talent management/development.

Benefits

health
dental
mental health
vision
short- and long-term disability
life and AD&D insurance coverage
adoption/surrogacy and wellness benefits
employee/family assistance plans
retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions)
financial education and counseling resources
paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time