VP Technology Services

Vibrant Credit Union•Moline, IL

1d•Onsite

About The Position

Position Overview: The Vice President Technology Services leads the reliability, security, and performance of Vibrant’s technology ecosystem in a vendor-led operating model. This role oversees a small internal team while directing key external partners, including our managed service provider (MSP), cybersecurity/SOC provider, disaster recovery partners, and platform specific partners. This is a leadership, governance, and accountability role not a hands-on engineering position. Success requires strong vendor management, architectural judgment, and the ability to translate organizational needs into dependable technology outcomes that support a regulated, fast-paced, entrepreneurial credit union. The VP will drive technology architecture recommendations, partner with key vendors to shape future state infrastructure, and bring those recommendations forward to the Technology Committee for approval.

Requirements

Proven leadership experience in IT operations, infrastructure, or technology services, or vendor-led operating models.
Deep experience managing MSPs and externally sourced IT teams.
Strong understanding of regulated environments, especially financial services.
Experience leading architectural recommendations with vendor support.
Strong ability to lead through influence, accountability, partnership, and clarity.

Nice To Haves

Experience supporting core systems, APIs, or financial technology platforms a plus.
Familiarity with NCUA, FFIEC, GLBA, or similar regulatory framework a plus.
Experience working with SOC/MDR providers and DR programs a plus.