VP, Strategic Accounts and Strategy - Healthcare

Inmar•Rogers, AR

50d

About The Position

The Vice President, Strategic Accounts & Strategy is a key leadership role within Inmar's Healthcare Division, responsible for shaping and executing account strategies for the organization's most strategic, top-tier healthcare clients and emerging products and services. This leader will serve as executive sponsor for high-profile client relationships, ensuring client growth, retention, satisfaction, and measurable value realization while developing frameworks and strategic direction for account management across the Healthcare Client Excellence organization. With deep knowledge of the healthcare ecosystem (hospital, retailer, wholesaler, and familiarity with life sciences), this role will integrate client insights with enterprise strategy to drive long-term value for both clients and Inmar. Primary Accountabilities: Strategic (40%) Serve as executive sponsor for Inmar's strategic healthcare clients, representing thepany in executive forums, business reviews, and escalations. Partner with account leaders to create and execute multi-year strategic account plans aligned with client objectives and Inmar's enterprise goals. Lead the development of account management frameworks, playbooks, and governance models to strengthen account strategy discipline across Client Excellence. Partner with Product, Operations, Marketing, and Finance to ensure alignment of client strategies with new offerings, innovation initiatives, and enterprise growth plans Identify and advise on emerging healthcare/life sciences opportunities to shape new offerings and extend client value. Leadership (30%) Lead, mentor, and develop account leaders and teams responsible for top-tier healthcare clients. Model leadership behaviors that reinforce client-centricity, collaboration, and innovation. Establish a culture of transparency, accountability, and excellence across Client Excellence teams. Support adoption of emerging products and services by advising clients on value opportunities and shaping offerings for strategic relevance. Influence (20%) Provide strategic input on deal structures, renewals, andplex contracting in partnership with Legal, Finance, and Commercial teams. Represent the voice of the client in enterprise-level initiatives, ensuring client needs inform product, service, and operational strategies. Build trust-based executive relationships that position Inmar as a long-term partner and advisor. Analytical (10%) Oversee the development and use of client health metrics (retention, adoption, ROI, satisfaction). Interpret client feedback and market data to inform account strategies and organizational priorities. Ensure decision-making is data-driven, balancing financial oues with client value and experience. The physical demands described here are representative of those that must be met by an associate to successfully perform the major job responsibilities (essential functions) of this job. Reasonable amodations may be made to enable individuals with disabilities to perform the major job responsibilities. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Duties responsibilities and activities may change, or new ones may be assigned at any time with or without notice. While performing the duties of this job, the associate is: Regularly required to use hands to finger, handle or feel objects, tools or controls, and reach with hands or arms. Regularly required to talk or hear and read instructions on aputer monitor and/or printed on paper. Occasionally required to stand, kneel or stoop, and lift and/or move up to 25 pounds. Regularly required to view items at an extremely close range and must be able to adjust and readjust focus. Occasionally required to remain in a stationary position. As an Inmar Associate, you: Put clients first and consistently display a positive attitude and behaviors that demonstrate an awareness and willingness to listen and respond to clients in order to meet their short-term and long-term needs, requirements and exceed their expectations. Treat clients and teammates with courtesy, consideration and tact; you also can perceive the needs of internal and external clients andmunicate effectively with the objective of delighting and retaining the client. Build collaborative relationships and work cooperatively with others, inside and outside the organization, to aplish objectives, develop and maintain mutually beneficial partnerships, leverage information and achieve results. Set and attain achievable, yet aggressive, goals with a sense of urgency and accountability. Understand that results are important and focus on turning mission into action to achieve results following the principles of agile, dynamic execution while consistentlyplying with quality, service and productivity standards to meet deadlines and exceed expectations by giving our clients the best possible oue. Support a safe work environment by following safety rules and regulations and reporting all safety hazards.

Requirements

12+ years of progressive leadership experience in strategic accounts, customer success, or enterprise client management, preferably within healthcare.
Proven executive client engagement experience with Retail, Wholesale, Life Science hospitals, retailers, wholesalers, and/or consumer healthcare organizations.
Strong knowledge of healthcare ecosystem dynamics; life sciences background a plus.
Demonstrated success in account strategy planning, client retention, and growth initiatives at scale.
Experience shaping contracting strategies and providing input onplex deal structures.
Strong leadership,munication, and executive presence with ability to influence senior stakeholders.
Bachelor's degree required; advanced degree (MBA, MHA, or related) strongly preferred.

Responsibilities

Serve as executive sponsor for Inmar's strategic healthcare clients, representing thepany in executive forums, business reviews, and escalations.
Partner with account leaders to create and execute multi-year strategic account plans aligned with client objectives and Inmar's enterprise goals.
Lead the development of account management frameworks, playbooks, and governance models to strengthen account strategy discipline across Client Excellence.
Partner with Product, Operations, Marketing, and Finance to ensure alignment of client strategies with new offerings, innovation initiatives, and enterprise growth plans
Identify and advise on emerging healthcare/life sciences opportunities to shape new offerings and extend client value.
Lead, mentor, and develop account leaders and teams responsible for top-tier healthcare clients.
Model leadership behaviors that reinforce client-centricity, collaboration, and innovation.
Establish a culture of transparency, accountability, and excellence across Client Excellence teams.
Support adoption of emerging products and services by advising clients on value opportunities and shaping offerings for strategic relevance.
Provide strategic input on deal structures, renewals, andplex contracting in partnership with Legal, Finance, and Commercial teams.
Represent the voice of the client in enterprise-level initiatives, ensuring client needs inform product, service, and operational strategies.
Build trust-based executive relationships that position Inmar as a long-term partner and advisor.
Oversee the development and use of client health metrics (retention, adoption, ROI, satisfaction).
Interpret client feedback and market data to inform account strategies and organizational priorities.
Ensure decision-making is data-driven, balancing financial oues with client value and experience.

Benefits

Medical, Dental, and Vision insurance
Basic and Supplemental Life Insurance options
401(k) retirement plans withpany match
Health Spending Accounts (HSA/FSA)
Flexible time off and 11 paid holidays
Family-building benefits, including Maternity, Adoption, and Parental Leave
Tuition Reimbursement and certification support, reflecting ourmitment to lifelong learning
Wellness and Mental Health counseling services
Concierge and work/life support resources
Adoption Assistance Reimbursement
Perks and discount programs