VP, Servicing and Transfer Management
About The Position
The Vice President Servicing and Transfer Management will provide enterprise level management for the coordination and transfer of loan portfolios including acquisitions and service release for the company. This would include coordinating with business development, the trading desk, , subesrvicing team, correspondent lending group and transaction management, as Servicing’s representative for planning and delivery and receipt of transactions. The VP Servicing and Transfer Management will: Oversee all transaction activity, including: escalations, internal executive debrief sessions, transfer external business partner meetings, etc. . Partner with the lines of business to monitor sunset and contractual timelines to appropriately claim and recover for breaches of potential servicing deficiencies by the prior seller or servicer Manage servicing operational units to ensure servicing readiness in terms of training, staffing, technology Analyze data integrity reports pre- and post-transaction to ensure accuracy and minimize negative impact to customers Maximize system capabilities to capture all critical data to ensure proper servicing and minimize adverse impact to customer Perform other related duties as required and assigned Demonstrate behaviors which are aligned with the organization’s desired culture and values
Requirements
- Bachelor’s degree or equivalent work experience
- 7+ years of relevant work experience
- Strong understanding of mortgage servicing platform with emphasis on acquisition/release capability
- Strong project management experience
- Must be highly proficient in Excel and Word
Responsibilities
- Oversee all transaction activity, including: escalations, internal executive debrief sessions, transfer external business partner meetings, etc.
- Partner with the lines of business to monitor sunset and contractual timelines to appropriately claim and recover for breaches of potential servicing deficiencies by the prior seller or servicer
- Manage servicing operational units to ensure servicing readiness in terms of training, staffing, technology
- Analyze data integrity reports pre- and post-transaction to ensure accuracy and minimize negative impact to customers
- Maximize system capabilities to capture all critical data to ensure proper servicing and minimize adverse impact to customer
- Perform other related duties as required and assigned
- Demonstrate behaviors which are aligned with the organization’s desired culture and values
Benefits
- Comprehensive Medical, Dental, and Vision
- Paid Time Off Programs including vacation, holidays, illness, and parental leave
- Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations)
- Retirement benefits, life insurance, 401k match, and tuition reimbursement
- Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships
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What This Job Offers
Job Type
Full-time
Career Level
Executive
Number of Employees
501-1,000 employees
