VP Sales, US Enterprise West

Genesys•Washington, DC

4d•$203,000 - $357,000•Remote

About The Position

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Vice President, Enterprise Sales – US West We are seeking a dynamic, results-oriented Vice President of Enterprise Sales to lead and scale our business across the US West region. This is a critical leadership role responsible for driving revenue growth, expanding market presence, and building a high-performing enterprise sales organization. The ideal candidate brings deep enterprise sales expertise, a strong track record of exceeding targets, and the ability to inspire teams while executing a clear, data-driven strategy. At Genesys, we are redefining how organizations engage with their customers through AI powered experiences, and this role plays a critical part in delivering measurable business impact for enterprise clients. You will partner closely with cross functional leaders to align go to market execution with product innovation and customer outcomes.

Requirements

12+ years of experience in enterprise sales, with a bachelor’s degree in business, Marketing, or a related field or equivalent experience
10+ years of progressive sales leadership experience with demonstrated ownership of regional or national revenue targets
Proven track record of consistently exceeding enterprise sales quotas in B2B environments
Deep experience in SaaS, CCaaS, AI technology, or enterprise software solutions
Strong understanding of enterprise sales cycles, deal structuring, and executive level stakeholder engagement
Demonstrated ability to lead, coach, and scale high performing sales teams
Strong analytical capability with experience using data to drive forecasting, pipeline management, and performance optimization
Willingness and ability to travel as required across the region

Responsibilities

Own and execute the enterprise sales strategy for the US West region to drive revenue growth and expand market presence
Drive consistent achievement of revenue targets, pipeline growth, and key performance metrics across the region
Analyze market trends, customer needs, and competitive dynamics to identify opportunities and risks
Build, lead, and scale a high-performing enterprise sales team
Foster a culture of accountability, performance, and continuous improvement
Coach and develop sales leaders and individual contributors to consistently exceed targets
Build and expand executive level relationships with key enterprise clients and partners to increase customer lifetime value and retention
Identify and capture new market opportunities, including expansion into emerging segments and strategic accounts
Partner with cross functional teams to align sales execution with product, marketing, and customer success strategies
Implement data-driven processes to optimize sales performance and efficiency
Maintain accurate pipeline management and forecasting discipline
Proactively identify gaps and take decisive action to ensure target attainment
Identify and penetrate new market segments across the US West region
Develop and execute territory and account expansion strategies