VP Revenue Operations in the USA or Canada

Cloud For GoodAsheville, NC
33dRemote

About The Position

Cloud for Good is seeking a highly motivated and analytically minded senior operational leader to build, lead, and scale the full operational backbone of our Go-To-Market engine. As VP of Revenue Operations, you will own the strategy, process design, systems, analytics, reporting, enablement, and operational infrastructure and execution that power our Sales, Alliances, and Marketing teams. You will be responsible for driving end-to-end operational excellence across the Go-To-Market team. You will directly lead Sales Operations, Solution Engineering, Sales Enablement, and Contracts/Proposals—ensuring our revenue organization is coordinated, data-driven, high-performing, and relentlessly efficient. This is a highly cross-functional, strategic role reporting directly to the CRO, and partnering with leadership across Sales, Pre-Sales, Marketing, Alliances, Delivery, and Finance. You will be the operational counterpart to the CRO's market-facing leadership—freeing the CRO to focus on growth, while you drive operational excellence and scale. Successful candidates will have strong experience managing revenue operations in a technology or professional services environment, deep understanding of Salesforce CRM, and a proven ability to streamline processes and improve go-to-market productivity in high-growth organizations. Location: Virtual, home office in the USA or Canada Work Authorization: Citizens or Permanent Residents of the USA or Canada. Cannot provide Visa sponsorship.

Requirements

  • 10+ years in Revenue Operations, Sales Operations, or Operational Leadership in SaaS or Salesforce consulting.
  • Proven experience leading multi-disciplinary GTM operations teams.
  • Demonstrated ability to scale processes, systems, and revenue operations in growth and high growth-stage environments.
  • Executive-level communication skills and strong partnership instincts.
  • Deep familiarity with Salesforce ecosystem, services delivery models, and pre-sales motions.
  • Ability to zoom out to strategy and zoom in to operational execution.
  • Strong analytical and systems-thinking orientation.
  • Deep expertise and proven leadership in the following areas within a technology professional services or SaaS organization:
  • Sales Operations, Analytics & Forecasting, Systems & Tooling
  • Pre-Sales/Solution Engineering or similar functions (i.e. technical pre-sales)
  • GTM Enablement, Sales Training, GTM leadership, or similar
  • Contracts & Proposals (SOWs, RFPs, etc) processes, tools, coordination, content management
  • Strategic & Cross-Functional Leadership:
  • Ability to partner closely with CRO and Finance on forecasting, planning, and quota management
  • Strong collaboration skills working across Sales, Marketing, Alliances, and Delivery
  • Ability to lead multiple projects simultaneously in a fast-paced environment
  • Excellent written and verbal communication skills, and executive presence.
  • High level of accountability, organization, and proactive leadership
  • Education: Bachelor's degree strongly preferred

Responsibilities

  • Revenue Operations Leadership & Strategy
  • Build and lead a unified Revenue Operations function spanning Sales Ops, Solution Engineering, Enablement, and Contracts/Proposals.
  • Develop and execute the operational strategy that supports multi-year revenue growth and GTM scale.
  • Design and implement processes that improve velocity, accuracy, and predictability across the revenue funnel.
  • Partner with the CRO and executive team on strategic planning, forecasting, and performance management.
  • Provide executive-level reporting, insights, and decision frameworks.
  • Lead the creation and execution of cross-functional operating rhythms (QBRs, forecasting calls, pipeline reviews, etc).
  • Partner with Marketing to ensure seamless lead lifecycle, attribution, and funnel transparency.
  • Coach and develop high-performing operational teams.
  • Sales Operations
  • Partner with Sales Operations Leadership to own pipeline architecture, forecasting accuracy, analytics/insights, territory design, capacity planning, and compensation operations.
  • Drive operational rigor across the full revenue process—from lead flow through opportunity management and bookings.
  • Solution Engineering & Delivery Operations
  • Partner with SE Leadership & Delivery Leadership to streamline scoping, pre-sales resourcing, and solution governance.
  • Optimize Deal Review processes, estimation frameworks, and pre-sales workflows.
  • Sales Enablement
  • Partner with Sales Enablement Leadership to oversee onboarding, continuous learning, methodology adoption, and readiness programs.
  • Ensure sales teams are equipped with the playbooks, tools, and messaging needed for high performance.
  • Contracts & Proposals
  • Lead the team responsible for proposal development, statements of work, pricing governance, and contract efficiency.
  • Improve cycle time, quality, compliance, and standardization across all commercial documents.
  • Systems, Tools & Data
  • Own Salesforce, pre-sales tools, analytics stack, and all GTM operational systems.
  • Ensure data governance, reporting, dashboards, and insights for Sales, Marketing, and Alliances leadership.
  • Be a role model for Cloud for Good's values, mission, and commitment to the social good community.
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