VP, Product Research & Strategy, Digital Banking

Forbright Bank • Chevy Chase, MD

17d • $152,000 - $190,000 • Hybrid

About The Position

The VP, Product Research & Strategy, Digital Banking is responsible for leading the strategic direction, research, and innovation of digital banking products for the consumer division. This role drives market analysis, competitive intelligence, and product vision to ensure the Bank’s digital offerings are differentiated, customer-centric, and aligned with business objectives.

Requirements

• Bachelor’s Degree required; Degree in Business, Finance, Economics, Marketing, or related field preferred
• Minimum of 8 years of experience in product management, product strategy, or product research within digital banking, fintech, or financial services required; experience in consumer digital banking preferred
• Experience with market research methodologies, data analysis, and strategic planning
• Strong analytical, problem-solving, and presentation skills
• Ability to influence and collaborate across all levels of the organization
• Proficiency with Microsoft Office tools (Outlook, Word, PowerPoint, Excel)
• Excellent verbal, written, and interpersonal communication skills
• Strong organizational skills and attention to detail
• Outstanding problem-solving and time management skills
• Self-motivated, self-directed, and results-oriented
• Adaptable and able to multitask in a fast-paced environment
• Can work independently and within a team; solution-oriented with a collaborative approach

Responsibilities

• Lead the development and execution of product research and strategy for digital banking products
• Conduct market research, customer segmentation, and competitive analysis to identify trends, opportunities, and threats
• Define and communicate the short-term and long-term product vision, strategy, and roadmap in alignment with organizational goals
• Collaborate with cross-functional teams (Product, Technology, Marketing, Compliance, Operations) to develop business cases and strategic recommendations for new product initiatives and enhancements, and drive product innovation and delivery
• Evaluate emerging technologies, fintech partnerships, and industry best practices to inform product strategy
• Monitor product performance metrics and customer feedback to inform continuous improvement
• Present research findings, strategic plans, and recommendations to executive leadership
• Mentor and develop junior team members in research and strategy disciplines
• Perform other duties as assigned

Benefits

• Comprehensive health, dental, and vision plans
• 4 weeks PTO
• 401k + company match
• Metro SmartTrip benefits ($50/mo)
• Remote or hybrid work schedules for most positions
• Incentives for purchasing solar panels, electric vehicles, biking to work, etc.
• Paid subscriptions to Veterans Compost, Capital Bikeshare, Imperfect Foods reimbursement, and more!
• Best Workplaces for Commuters 2023 & 2024 winner
• The Washington Post Top Workplaces 2023, 2024, and 2025 winner
• American Banker Best Banks to Work For 2023 winner

What This Job Offers

• Job Type: Full-time
• Career Level: Executive