VP Product Quality Assurance

optimum • Bethpage, NY

80d • $261,248 - $271,248 • Remote

About The Position

We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community. If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you! Job Summary CSC Holdings, LLC seeks a VP, Product Operations, Analytics and Quality to develop, maintain, and enhance automated software engineering, testing, deployment, and monitoring capabilities.

Requirements

• Bachelor's degree in Computer Science, Computer Engineering, or a closely related field.
• 5 years of progressively responsible experience with overseeing software and hardware development lifecycle methodologies, including DevSecOps.
• 5 years of experience with wireless, hybrid fiber-coaxial (HFC), and fiber access and transport network technologies.
• 5 years of experience with leading people, processes, and technology solutions design.
• 5 years of experience with SQL and visualization tools, including Tableau and PowerBI.
• 5 years of experience with epic, story, and spec writing as well as interval and sprint planning management tools, including Jira and Confluence.
• 5 years of experience with deep architecture design.
• 5 years of experience with leveraging company financial data to inform business decision-making.

Responsibilities

• Oversee product quality tracking.
• Lead enterprise-wide remediation for identified issues and ensure ongoing customer satisfaction with technology platforms.
• Hire, develop, and retain product management and software engineering talent.
• Manage acceptance testing in production to determine technology capabilities and expectations.
• Determine release or rejection of software updates based on issue resolution.
• Serve as Tier 3 escalation point for frontline phone agents and field technicians.

Benefits

• Part-time telecommuting permitted.
• Up to 20% domestic and international travel required.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Administrative and Support Services
• Education Level: Bachelor's degree