VP, Product & Capability Sr. Solutions Delivery Manager

Synchrony•Orlando, FL

5d•Hybrid

About The Position

Role Summary/Purpose: This Go-to-Market role will serve as lead client integration project manager for a portfolio of products and digital capabilities. The position will be aligned to and responsible for updating and aiding Synchrony platform leadership on integration prioritization, status, capacity, risks, level of effort, and timing. Given the critical nature of ensuring client expectations are met with speed and precision the ability to communicate, inspire, and influence at all levels is essential to this position’s success. Demonstrated complex project management experience is a must. Our Way of Working We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute or travel for in person engagement activities such as business or team meetings, training and culture events.

Requirements

Bachelor Degree. In lieu of a degree, HE Diploma/GED
10 years of Sales, Marketing or Financial Services industry experience
Demonstrated influencing skills with cross-functional Sr. Leaders
Minimum of 8 years Sales, Marketing or Financial industry experience
Minimum of 3 years Proven project or program management experience in a cross-functional environment
Travel may be required up to 25-35%
Ability and flexibility to travel for business as required
You must be 18 years or older
You must have a high school diploma or equivalent
You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles.
Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles.
Employees, level 8 or greater, must have at least 18 months’ time in position before they can post.
All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).
Legal authorization to work in the U.S. is required.

Nice To Haves

Demonstrated thought leadership – coupled with strong communication skills and ability to help teams connect the dots on new ideas, processes, and strategies.
Ability to leverage technology to create new processes and drive efficiency gains
Proven track record of delivering results; must be process and detail-oriented, capable of handling large workloads through multi-tasking
Demonstrated strategic, analytical, and problem-solving skills
Waterfall & Agile Project Management experience
Sales or Marketing experience in credit card networks, financial services, or retail industry

Responsibilities

Lead product and capability client implementations
Be at the forefront of product and capability roadmaps in order to understand key components and interplay parameters for integration purposes
Utilize project management skills that leverage a broad suite of project management tools and software to drive accountability, organization, and timely deliveries of implementations
Deliver executive-level updates on implementation progress, risks, and resource needs
Identify and eliminate bottlenecks, constantly designing implementation process improvements to speed up the execution & delivery of products and capabilities.
Work proactively to link insights from sales, marketing, IT, risk, and operations to improve the quality and speed of product and capability client adoptions
Build a strong cross-functional network and foster close working relationships with internal stakeholders.
Develop and maintain implementation dashboards and manage key metrics associated with strategic programs
Partner with Commercialization leaders to lead, influence, and drive alignment across platforms, functional, and agile teams to help define strategies and oversee product delivery – including identification, assessment, prioritization, and implementation processes
Build and cultivate platform partnerships with client initiatives teams through regular routines
Technical liaison and operational support for artifact management
Perform other duties and/or special projects as assigned