VP Operations

Sedgwick

About The Position

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance VP Operations PRIMARY PURPOSE: To provide leadership and guidance necessary to multiple branches to grow the company's customer base and revenue stream. Responsible for a revenue stream of at least $165 million and 1,000 plus direct and indirect colleagues.

Requirements

Bachelor's degree from an accredited college or university with an emphasis in business administration, engineering, human resources or fire science preferred
Ten (10) years of related experience or equivalent combination of education and experience required.
Excellent oral and written communication
PC literate, including Microsoft Office products
Strong financial and accounting skills
Good organizational skills
Excellent interpersonal skills
Good negotiation skills
Analytical and interpretive skills
Good judgment and discretion skills
Ability to work in a team environment
Ability to meet or exceed Performance Competencies
Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Computer keyboarding, travel as required
Hearing, vision and talking

Responsibilities

Monitors and reports progress toward defined goals, recommends corrective actions where needed.
Monitors business condition changes and competitive climate at the market level to ensure area delivers defined results.
Assesses market level progress and takes action as needed to meet or exceed budgets.
Understands the field's opportunities and challenges as they relate to sales, operations, and quality through regular market visits.
Recognizes and implements best practices across the company.
Develops and manages relationships with multiple external customers to ensure the most efficient and effective processes and policies are in place.
Communicates with management throughout the organization appraised of activities related to achieving sales and operational goals as well as other issues that develop.
Manages and supports the development of staff to include identifying and developing bench strength, designing competency-based development plans, and ongoing succession planning to include job satisfaction and retention.
Administers company personnel policies in all areas and follows company staffing standards and training recommendations.
Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions.
Provides support, guidance, leadership and motivation to promote maximum performance.
Performs other duties as assigned.
Travels as required.