VP of Retail Sales

2020 Companies•Seattle, WA

10d•$165,000•Hybrid

About The Position

2020 Companies is now interviewing for a Vice President of Retail Sales The Mission You aren't just managing a program; you are the chief architect of the partnership with our client and the cultural leader of our program. You will bridge the gap between strategy and retail execution, turning a complex, ever-changing retail environment into a high-performing sales engine for a global technology leader. The Retail Sales Vice President is a senior-level role, focused on leading people, driving sales results, and providing exceptional client services. The ideal leader has proven experience creating a culture of excellence with internal partners, clients, retailers, and field teams. An ability to wear many hats and manage frequent program changes will be critical to success in this role, as you will serve as the single point of contact for our client’s leadership team and will act as the face of the 2020 brand in all aspects of the program. As a client services leader, you will work closely with client personnel to ensure the program's overall success through daily communication, strategy collaboration, and program execution. The role will rely heavily on your ability to innovate, execute strategy, and drive sales results at retail. A key responsibility will be creating client- and executive-level presentations based on insights from retail reporting and your in-depth knowledge of industry trends; therefore, experience in consumer electronics is a plus. Your ability to translate ideas into recommended program initiatives and new strategies will be critical to client satisfaction. Having a servant-leader mentality, a relentless drive for continuous improvement, and the ability to connect remotely will be key to success in this role. The Retail Sales VP will have direct management reports across key divisions, including sales, training, analytics, and operations – this will require an ability to coach and counsel across various disciplines. A key to your success will be having a hands-on approach to coaching and mentoring. The role will also require communicating KPI and brand expectations to staff and ensuring the program is not only able to track, monitor, and report on in-store performance, but ultimately meet all client objectives. The ideal candidate will be experienced in hiring management, driving change through others, teaching, inspiring excellence, and collaborating remotely to build a best-in-class leadership team. Lastly, the Retail Sales VP will partner with internal 2020 Corporate leadership to ensure overall program success and internal alignment with key department stakeholders. You will routinely collaborate with department heads to ensure the program is meeting expectations and drive results by creating innovative ways of working, ultimately leading to ease of interaction across Corporate and client personnel. You will ensure both program profitability and program expansion by collaborating with senior leadership on program initiatives and new strategies.

Requirements

5-8 years’ sales or business development experience required
3-5 years’ retail, client, or sales management experience required
Proven results in consumer electronics, wireless, or technology industry
Extensive retail sales management experience required
A high level of proficiency in PowerPoint / Google Slides, attention to detail, and the ability to tell stories through digital media are essential to the role
Superior leadership abilities with effective, professional communication and presentation skills; comfort leading key presentations will be a regular part of the role
Proven ability to show good judgment and initiative, make decisions, and problem solve
Capable of working autonomously with excellent time management skills
An ability to travel 10-20% of the year to various events in the US and work flexible hours

Responsibilities

Lead and inspire a high-performing retail sales organization, driving sales results while delivering exceptional client service across all program channels
Serve as the single point of contact and primary executive liaison for client leadership, acting as the face of the 2020 brand for the retail program
Build and sustain a culture of excellence through strong partnerships with internal teams, clients, retailers, and field leadership
Partner closely with client stakeholders to ensure overall program success through daily communication, strategic collaboration, and flawless execution
Innovate and execute retail strategies that drive performance, adapt to frequent program changes, and deliver measurable sales outcomes
Develop and deliver executive- and client-level presentations by translating retail data, performance insights, and industry trends into actionable strategies
Leverage deep retail and consumer electronics knowledge (preferred) to identify opportunities, recommend program initiatives, and improve client satisfaction
Lead cross-functional teams across sales, training, analytics, and operations, providing hands-on coaching, mentoring, and performance management
Hire, develop, and manage leaders while driving change through others and fostering continuous improvement
Communicate and enforce KPI, brand, and performance expectations; ensure accurate tracking, monitoring, and reporting of in-store results
Ensure program objectives are met by aligning execution with client goals and contractual expectations
Collaborate with 2020 Corporate leadership and department heads to ensure internal alignment, operational efficiency, and program scalability
Drive program profitability and expansion by partnering with senior leadership on strategic initiatives and growth opportunities
Promote innovative ways of working that improve collaboration and ease of interaction between corporate teams, field teams, and client partners
Meet established program KPIs, related to field performance
Maintain proper management and program headcount in all areas
Customer/client satisfaction based on candidate submission, field activity/objectives, and operational KPIs

Benefits

Hybrid work flexibility
Competitive executive compensation package (base salary + incentive opportunity)
Comprehensive health benefits (medical, dental, vision)
401(k) with company match
Generous paid time off (PTO, holidays)
Paid parental leave
Life and disability insurance (short- and long-term)

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