VP, Information Technology (IT)

Sacramento Credit Union•Sacramento, CA

22h•Onsite

About The Position

Sacramento Credit Union is seeking a dynamic and experienced leader to join our team as VP of Information Technology at our main office in downtown Sacramento. This executive role will shape the strategic direction of our technology environment, ensuring systems are secure, scalable, and aligned with our long‑term growth. As a hands‑on leader, the VP of IT will oversee the credit union’s technology infrastructure, cybersecurity program, and core system. This leader will lead and mentor a team of skilled IT professionals, fostering a collaborative culture grounded in technical excellence, innovation, and continuous improvement. The ideal candidate brings strong technical depth, proven leadership capabilities, and a strategic mindset that embraces modern infrastructure, cybersecurity best practices, and emerging digital solutions. The VP of IT will drive major technology initiatives, oversee the execution of key IT projects, manage vendor partnerships, and ensure compliance with regulatory standards. They will play a central role in advancing our digital member‑facing capabilities, including mobile and online banking, the corporate website, and cloud-based telephony platform. Additionally, the VP of IT will champion innovation by identifying and integrating AI‑driven opportunities that enhance efficiency, security, and the overall digital experience for our members.

Requirements

Bachelor’s degree in Information Technology, Computer Science, or related field.
5–8 years of progressive IT experience, including leadership roles.
Strong knowledge of Jack Henry Symitar and experience as an EASE client.
Expertise in Microsoft 365 suite and related technologies.
Proven experience in network, system, and data security management.
Hands-on technical skills with ability to lead projects and troubleshoot complex issues.
Excellent communication, leadership, and vendor management skills.

Nice To Haves

Experience in financial services or credit union environment.
Familiarity with regulatory compliance frameworks (NCUA, FFIEC).
Direct experience with Genesys Cloud or similar cloud-based phone systems.
CISSP (Certified Information Systems Security Professional) is a plus.
Knowledge of AI applications in financial services is highly desirable.

Responsibilities

Leadership in IT Strategy: Define and execute a comprehensive IT strategy aligned with organizational goals and growth objectives
Provide vision and leadership for technology initiatives that enhance member experience and operational efficiency
Evaluate emerging technologies and recommend strategic adoption to maintain competitive advantage.
Digital Channels & Member Experience: Oversee mobile banking and online banking platforms to ensure reliability, security, and user experience
Manage the credit union’s website and ensure it remains secure, compliant, and member-friendly
Administer and optimize cloud-based phone systems such as Genesys Cloud for efficient member communication.
Systems & Infrastructure: Manage and maintain core banking system (Jack Henry Symitar) and ensure optimal performance
Oversee Microsoft 365 ecosystem, including administration of Exchange, SharePoint, Teams, and related tools
Ensure high availability and reliability of network infrastructure, servers, and endpoints
Demonstrated experience with firewalls, Data Loss Prevention (DLP) solutions, SIEM platforms, endpoint security tools, cloud security tools, identity and access management (IAM) solutions, intrusion detection/prevention systems, and other security technologies to safeguard organizational assets.
Security & Compliance: Lead efforts to maintain robust network, system, and data security protocols
Ensure compliance with NCUA, FFIEC, and other regulatory requirements
Implement disaster recovery and business continuity plans.
Innovation & AI Integration: Identify and evaluate opportunities to incorporate AI technologies into various applications and processes to enhance efficiency and member experience
Stay current on emerging technologies and trends relevant to financial services.
Project Leadership: Actively lead or participate in IT and cross-functional projects, including system upgrades, integrations, and process improvements
Manage vendor relationships and evaluate new technologies to enhance member and employee experience.
Operational Excellence: Monitor system performance and proactively address issues
Develop and maintain IT policies, procedures, and documentation.
Ensures staff career growth through training, development objectives, and performance reviews.