VP, Global Communications

Airwallex•San Francisco, CA

65d•Onsite

About The Position

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 150,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 1,800 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$6.2 billion and backed by world-leading investors including Visa, Airtree, Blackbird, Sequoia, DST Global, Greenoaks, Salesforce Ventures, Lone Pine, and Square Peg, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us. The Communications team at Airwallex is dedicated to managing the company’s reputation and fostering strong relationships with key stakeholders. We handle media, public relations, and corporate communications to ensure transparent and effective engagement. By advocating for Airwallex’s interests and taking a first-principles approach to establishing Airwallex as a global Fintech leader, we support the company’s strategic goals and growth. As the Global Vice President of Communications, you will play a critical role in shaping and leading Airwallex’s global reputation and communication strategy. You will be a key member of the executive leadership team, reporting to the CEO. This position demands a strategic thinker, a compelling communicator, and a seasoned leader who can navigate the complexities of a rapidly expanding global fintech company. Your role requires a keen understanding of our products and customers as a foundation for how we communicate, engage, and build relationships with external stakeholders in the region, especially with the media community, research analysts, and other industry and community partners. You will also be representing Airwallex as a spokesperson. Additionally, you will be responsible for communicating with internal stakeholders and employees worldwide. This role is based in San Francisco.

Requirements

15 years of progressively senior experience in public relations, public policy, government affairs, media relations, corporate communications, or a related field, with a proven track record of leading global teams and initiatives
Demonstrated ability to develop and execute comprehensive communication strategies that support business objectives and enhance corporate reputation
Outstanding written and verbal communication abilities, with the ability to craft compelling narratives and engage diverse audiences
Confidence and gravitas to interact effectively with C-suite executives, board members, investors, and other high-level stakeholders
Deep understanding of diverse cultural and regulatory landscapes, with experience navigating international media relations and stakeholder engagement
Proven ability to build and lead high-performing teams, foster collaboration across functions, and inspire others to achieve ambitious goals
Strong analytical skills and a commitment to measuring and optimizing the impact of communication efforts
Ability to thrive in a fast-paced, dynamic environment, effectively managing multiple priorities and navigating complex challenges

Nice To Haves

Prior experience working at a publicly traded company partnering with the CEO/CFO on earnings calls, investor meetings, and annual letters, with IPO experience an added plus

Responsibilities

Lead the development, implementation, and continuous refinement of Airwallex’s global corporate affairs strategy, ensuring alignment with the company’s vision, mission, and business objectives
Define and articulate Airwallex’s global brand positioning, and cultivate strong relationships with key external stakeholders, including media, investors, analysts, government officials, and industry influencers
Establish and nurture a robust network of media relationships across key markets, proactively managing Airwallex's reputation and ensuring consistent, positive messaging
Collaborate with the executive team to develop and execute a thought leadership program, positioning Airwallex as a leading voice in the fintech industry
Develop and implement proactive crisis communication plans, ensuring preparedness and effective response to any potential reputational challenges
Partner with the People & Talent team and other internal stakeholders to foster a culture of transparency, open communication, and employee engagement through effective internal communication strategies
Work seamlessly with global communications teams, product, marketing, and other internal stakeholders to amplify the impact of product launches, partnerships, and other strategic initiatives
Build, develop, and lead a high-performing global corporate affairs team, fostering a culture of collaboration, innovation, and results-oriented
Establish and track key performance indicators (KPIs) to measure the effectiveness of communication and engagement efforts, providing regular reports and insights to the executive team
Lead our investor strategy, communicating our financial performance and strategic vision to the investment community, as well as build strong relationships with key investors and analysts