VP, Global Accounts

SBM Management•Concord, NC

About The Position

The Vice President of Global Accounts will be responsible for managing national and global account relationships focusing on developing National Account Directors and Managers and their strategies for operational excellence and top line growth with specific customer groups, developing maximum potential volume from all markets for the organization's services, increasing services, and improving budget performance through higher level negotiating strategies. The VP will create demand for SBM services by identifying, tracking, and measuring customer business value. The role will concentrate efforts on National /Global companies with multiple locations. Reports to SVP or COO. Has varying levels and count of Account Leadership positions reporting into it. $7M+ revenue/month, 800+ Headcount.

Requirements

Bachelor's degree from a four-year college or university; or five to seven years related experience and/or training; or equivalent combination of education and experience.
May be required to have a valid driver’s license.
To perform this job successfully, an individual should have knowledge of Human Resource systems, Spreadsheet software and Word Processing software.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Responsibilities

Meet with key clients, and maintain relationships with existing clients.
Negotiate and provide expertise in closing deals and initiating strong relationships with new clients.
Interact with Key National/Global Customers and Consultant groups with focus on the value of partnering with SBM.
Provide leadership, direction, and support in operation management client communication including but not limited to successful Business Reviews with clients.
Support development of strategic initiatives such as GMP, Janitorial, Landscaping, MAC and multiple soft service programs on a company-wide level.
Provide leadership in regular communications with key leadership team to keep apprised of the status, development, success, and overall growth of SBM’s core business.
Periodically visit key markets to investigate operations and local conditions while promoting and exemplifying core SBM priorities including safety, appropriate use of technology, growth, and employee/client satisfaction.
Mentor and develop National Account Directors and Managers to maximize/improve their relationships with key customers.
Monitor competitive services and marketing activities.
Establish and maintain relationships with industry influencers and key community and strategic partners.
Work with corporate departments to support initiatives and strategies associated with key metrics.
Create an innovative approach to grow new business opportunities and collaborates with the Business Development Director, sales, and marketing as key contributors, maintaining positive internal relationships.
Establish strategic designs, and communications for overall company growth and success.
Analyze sales information from CRM to formulate strategic growth plans and communicates to Chief Operations Officer.