VP General Counsel, CX Americas

NICE • Hoboken, NJ

1d • Hybrid

About The Position

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? As VP General Counsel, CX Americas , you’ll be a key member of both the Global Legal Leadership Team and the CX Americas Leadership Team, reporting directly to NiCE’s Global General Counsel. Your primary internal client will be the President of CX Americas, and you’ll work closely with C-level executives across the organization. You’ll lead a U.S.-based team of 13 legal professionals spread across multiple locations, overseeing all aspects of legal and corporate work for the CX Americas region. This includes commercial and strategic engagements, partner ecosystem management, internal policies, customer and employment disputes, HR matters, procurement, compliance, and regulatory oversight. You’ll also drive initiatives around AI adoption, systems implementation (CLM), and support M&A activities, including post-merger integration. How will you make an impact? Provide strategic legal counsel to senior leadership and influence key business decisions. Lead and develop a high-performing legal team across multiple U.S. locations. Ensure compliance with regulatory requirements and internal policies. Manage complex commercial agreements and strategic partnerships. Support corporate governance, risk management, and compliance initiatives. Drive innovation through AI adoption and legal technology implementation. Play a critical role in M&A transactions and integration processes.

Requirements

• 16+ years of legal experience , including leadership of remote teams and exposure to SaaS environments.
• Proven ability to manage multiple complex matters simultaneously with a solution-oriented approach .
• Strong leadership skills with a hands-on mindset when needed.
• High integrity, straightforward communication style, and a collaborative team player.
• Independent, business-savvy, and comfortable working with C-level executives.

Responsibilities

• Provide strategic legal counsel to senior leadership and influence key business decisions.
• Lead and develop a high-performing legal team across multiple U.S. locations.
• Ensure compliance with regulatory requirements and internal policies.
• Manage complex commercial agreements and strategic partnerships.
• Support corporate governance, risk management, and compliance initiatives.
• Drive innovation through AI adoption and legal technology implementation.
• Play a critical role in M&A transactions and integration processes.

Benefits

• Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment!
• As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations.
• If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees