NICE-posted 5 days ago
Full-time • Executive
Hybrid • Hoboken, NJ
5,001-10,000 employees

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? As VP General Counsel, CX Americas, you’ll be a key member of both the Global Legal Leadership Team and the CX Americas Leadership Team, reporting directly to NiCE’s Global General Counsel. Your primary internal client will be the President of CX Americas, and you’ll work closely with C-level executives across the organization. You’ll lead a U.S.-based team of 13 legal professionals spread across multiple locations, overseeing all aspects of legal and corporate work for the CX Americas region. This includes commercial and strategic engagements, partner ecosystem management, internal policies, customer and employment disputes, HR matters, procurement, compliance, and regulatory oversight. You’ll also drive initiatives around AI adoption, systems implementation (CLM), and support M&A activities, including post-merger integration.

  • Provide strategic legal counsel to senior leadership and influence key business decisions.
  • Lead and develop a high-performing legal team across multiple U.S. locations.
  • Ensure compliance with regulatory requirements and internal policies.
  • Manage complex commercial agreements and strategic partnerships.
  • Support corporate governance, risk management, and compliance initiatives.
  • Drive innovation through AI adoption and legal technology implementation.
  • Play a critical role in M&A transactions and integration processes.
  • 16+ years of legal experience, including leadership of remote teams and exposure to SaaS environments.
  • Proven ability to manage multiple complex matters simultaneously with a solution-oriented approach.
  • Strong leadership skills with a hands-on mindset when needed.
  • High integrity, straightforward communication style, and a collaborative team player.
  • Independent, business-savvy, and comfortable working with C-level executives.
  • Be part of a global leadership team shaping the future of CX Americas.
  • Work in a hybrid environment based in Hoboken, NJ, with flexibility and autonomy.
  • Influence strategic decisions and drive innovation in a dynamic, fast-paced organization.
  • Lead impactful projects across legal, compliance, and corporate services.
  • Enjoy NiCE-FLEX!
  • At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere
  • Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment!
  • As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!
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