VP - District Manager - Administration CHA

WesBanco Bank, Inc.•Barboursville, WV

11h

About The Position

Drives employee engagement by enabling a positive work environment that inspires, motivates, challenges, supports and provides ongoing recognition for exceptional performance. Responsible for 10-18 banking centers within assigned district. Position priorities include setting strategic direction, leading relationship building efforts, maintaining efficient operations and ensuring the proper training and development in order to provide excellent customer service. Leads the overall sales and service initiatives of district team, assumes a proactive role in customer interactions and service to include meeting with customers to discuss their specific banking needs. Also, works closely with business partners to service existing and identify prospective customers. Expected to spend time conducting outside sales calls with BCM’s directed at prospecting both business and retail customers including and developing centers of influence and actively participating in community service opportunities in the market. From an operational standpoint, District Manager provides oversight to ensure that all established policies, procedures, and security measures are followed for all banking centers within the district. Responsibilities also include proactive recruiting of talent,hiring, supervising, training and coaching the district team to achieve district service, sales and operational objectives.

Requirements

Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the Bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner.
Must have extensive product and service knowledge for the level of selling and successfully promoting products and services expected with position. Must have excellent organizational skills and the ability to multi-task and to be flexible.
Proficient in Microsoft 365 preferred. Ability to effectively use technological resources for meetings, coaching, and training. Proficient knowledge of Banking Software and Digital Services through various types of delivery channels.
Proven ability to generate new financial relationships through pro-active outbound calling, outside business development and building a referral network. As District Manager, provides coaching and guidance to Banking Center management on business development opportunities.
Strong consumer and business lending skills are strongly preferred. This includes the ability to conduct a preliminary review of financial statements, tax returns and other financial and business related information. As District Manager, provides coaching and guidance to Banking Center management on lending opportunities.
Must possess the ability to effectively interact and build positive business relationships with a variety of retail and commercial customers and to clearly express concepts, ideas and product information verbally and in writing.
Ability to read and interpret general business periodicals, technical procedures, or government regulations. Ability to write reports, business correspondence, and produce manuals. Ability to effectively present information and respond to questions from associates, clients, customers, and the general public.
Sound mathematical and analytical skills.
Ability to apply common sense to carry out detailed written or oral instructions. Ability to deal with problems involving concrete variables in standardized situations.
High school diploma required. Bachelor's degree preferred.
Supervisory and proven leadership experience required.
Banking, cash handling, sales, and customer service experience or equivalent combination of at least 5 years of related industry experience. Retail banking experience is strongly preferred.

Responsibilities

Drives employee engagement
Setting strategic direction
Leading relationship building efforts
Maintaining efficient operations
Ensuring proper training and development
Leads the overall sales and service initiatives of district team
Assumes a proactive role in customer interactions and service to include meeting with customers to discuss their specific banking needs
Works closely with business partners to service existing and identify prospective customers
Conducting outside sales calls with BCM’s directed at prospecting both business and retail customers including and developing centers of influence and actively participating in community service opportunities in the market
Provides oversight to ensure that all established policies, procedures, and security measures are followed for all banking centers within the district
Proactive recruiting of talent,hiring, supervising, training and coaching the district team to achieve district service, sales and operational objectives
Personally models the standards of the Bank’s Mission, Vision, and Pledge
Effectively assess the financial needs of Banking Center clients and make an appropriate recommendation to fulfill the need of the client
Promotes the sales and service culture within assigned district and ensures all team members receive proper coaching and training to demonstrate abilities to sell and successfully promote products and services in order to reach individual and team sales goals
Demonstrates strong ability to sell and successfully promotes the Bank’s products and services
Communicates and works at meeting the assigned sales goals and service objectives for each banking center within assigned district
Continually monitors performance against the district goals adjusting individual and banking center team goals as needed and initiating targeted sales initiatives necessary to meet those goals
Leads, sources or originates the development of small business banking relationship opportunities through calling efforts, originations, or referrals to achieve sales goals by meeting the need of customers and prospects
Develops and expands knowledge for small business lending
Sets priorities, leads and delegates responsibilities and activities and follows through on the implementation of the designated activities for all banking centers within the district
Promotes and makes referrals of Bank products and services to current and prospective customers to assist in the total relationship growth
Assumes an active role in ensuring the operational compliance and soundness for all other banking centers within assigned district
Participates in the pro-active recruitment and selection of talent and assists in the proper training, coaching and development of district team
Ensures huddles, sales, and team meetings are consistently conducted as directed by leadership to keep the district team well informed
Communicates job expectations and evaluates performances against those expectations on a consistent basis providing continual coaching, guidance, and counseling
Prepares and delivers fair, measurable and constructive performance evaluations and recommends salary increases and promotions as appropriate
Represents the bank by actively participating in functions and meetings of local service clubs, community groups and other civic or non-profit organizations
Provides service to customers and prospective customers on various banking matters including the explanation of products being offered and professional resolution of problems or issues
Builds successful working relationships with internal business partners providing constructive peer feedback through regular communication routines when appropriate
Demonstrates sound judgment and decision making by following established guidelines and procedures while utilizing appropriate resources for assistance when needed
Monitors prescribed security controls to protect their assigned banking centers against criminal and fraudulent operations and unnecessary risks or exposures
Provides continuous education of policies and procedures to district team to ensure adherence to policies and procedures
Maintains a position of trust and responsibility by keeping all employee information and customer business confidential and in a secured location