VP, IAM Access Administration

Corebridge Financial • Houston, TX

1d • Hybrid

About The Position

The VP, IAM Access Administration is responsible for overseeing and managing day-to-day IAM access administration for 250+ applications supporting a 24/7/365 support structure. This role requires extensive background and experience in managing and overseeing Active Directory, AWS, Azure/Entra ID, Databases, Mainframes (RACF, Top Secret), 3rd systems and multiple platforms and applications running on on-premise, Cloud, SaaS, PaaS, or hybrid models. The role will require working across organizational boundaries to produce useful domain models and working repositories that help to efficiently manage Identity Management and Access Management complexities across the different stakeholders and user communities.

Requirements

• 12+ years’ experience in overseeing (or related experience) production support or engineering IAM security services w/ a 24/7/365 SLA.
• 12+ years’ experience in IAM products including Azure/Entra ID, Active Directory, role-based access control, multi-factor authentication, and SSO & related standards (e.g. SAML, OAUTH, NTLM, LDAP, Kerberos, PKI, etc. is must.
• 12+ years’ experience in supporting key IAM business processes supporting Identity Governance, Privileged Access, Access Administration & Authentication (inc. MFA), Directory Services, Enterprise-reporting for employees, non-employees and customers.
• 12+ years of production support or related experience with IAM business processes, defining requirements, and implementing and recommending control-based business processes.
• 12+ years’ experience in providing technical expertise in systems, technical infrastructure, tools, modelling, external interfaces, and other technical areas.
• Completes complex development, design, implementation, architecture design specification, and maintenance activities.
• Participating in projects and initiatives working with IAM team members, architectural, development and engineering teams, service owners, and business stakeholders to provide enterprise IAM solutions that are scalable and adaptable with the ever-changing business needs and industry demands.
• 8+ years’ experience of development and/or operations framework methodologies, including Information Technology Infrastructure Library (ITIL), Systems Development Life Cycle (SDLC), etc.
• 8+ years of end-to-end access (re)certification experience with a strong understanding of completeness and accuracy validation procedures.
• 8+ years working with 3rd parties providing management oversight of IAM services, technologies, processes and controls.
• 8+ years advance understanding of business processes, internal control risk management, security and IT controls and related standards.
• 8+ years’ experience interpreting architecture, designs and business requirements to develop and implement IT security solutions that span multiple technologies, businesses and geographies.
• 7+ years’ experience engineering and designing Identity and Access Management (IAM) platforms, solutions and services.
• 7+ Years managing 50+ resources in a matrixed environment.
• 7+ years integrating applications and business services with IAM solutions.
• 7+ years of hands-on experience with platforms such as SailPoint, CyberArk, CAPAM, CyberArk, Okta and related platforms.
• 7+ years’ experience with SailPoint with RACF, Okta, Active Directory, AWS, Azure AD, RACF, SAP, ServiceNow etc., for access requests, certification campaigns and provisioning.
• Experience with the following web technologies: XML, SPML/SOAP, Web and Application Servers, HTML.
• Demonstrated experience supporting many of the following products and related IAM services: CA, Ping, OATH, RSAA, Azure AD, OAM, ADFS, Windows, Linux, VMware, AWS, Azure, Oracle, MSSQL, MySQL, Sybase, Db2, ACF2, Tomcat, JBoss, Websphere, WebLogic, and Apache.
• General knowledge of cryptography including RSA-ACE, ECC, 3DES, IDEA, AES256/1024, SEAL.
• Demonstrated experience with 7+ years IaaS, SaaS, PaaS service providers (Azure, AWS, Google GCE, Salesforce).
• Experience working with both multiple 3rd party service providers and in a third-party services agreement function during separations/divestitures.
• Experience with Databases (Oracle, MSSQL, MySQL).
• Experience with Directories (LDAP, AD) and mainframes (RACF/Top Secret).
• BA/BS degree in Computer Science, Engineering, or related discipline or equivalent work experience.
• Strong interpersonal skills, with the ability to work with many levels of management and across multiple lines of business and corporate functions.
• Hands-on experience troubleshooting IAM solutions and services.
• Can dissect complex situations and guide teams to focus on most critical tasks.
• Well organized, with good attention to detail.
• Good communication skills, both written and oral.

Responsibilities

• Manage on-going relationship with a business units and applications teams with highly complex needs.
• Researches, investigates, conducts quality reviews, analyses, recommendations for information security issues.
• Perform problem tracking, diagnosis and root-cause analysis, replication, troubleshooting, and resolution for highly complex issues.
• Engage and manage external vendors and stakeholders.
• Drive support of IAM services 24/7/365.
• Lead and resolve P1 and P2 incidents, producing details RCAs (root cause analysis’s) and action plans upon incident completion.
• Work with the IAM delivery leads to on boarded supportable applications.
• Drive communication to audiences during incidents and related follow-ups with RCAs.
• Follow Change Management processes.
• Oversee end to end testing and QA functions supporting IAM services.
• Support technical IAM solutions, engage during the lifecycle of solutions delivery, service owners, architects, project managers, global infrastructure teams, regional IT teams and key IAM product vendors.
• Support the integrations with IAM systems with in-house and third-party applications for provisioning, access requests, and certifications.
• Work with application developers and IT operations to develop, test, roll out and maintain enterprise wide IAM solutions and services.
• Lead quality control and quality assurance activities that are complex in nature, across multiple technologies and organizational units.
• Solve complex IAM problems.
• Represent IAM organization on large scale technology projects implemented outside IAM, regulatory reviews and internal and external audits.
• Work with the broader IT technology risk & compliance organization (TRC) to interpret policies and standards, ensuring policies and standards are properly followed by new and existing IAM solutions.
• Contribute to evaluation, selection and configuration of IAM products and services from vendors.
• Support in troubleshooting and resolving complex authentication, authorization and integration problems.
• Identify opportunities and outline action plans to improve how existing IAM solutions are implemented.
• Lead and/or execute daily, weekly and monthly support activities to maintain the overall global IAM environment, in coordination with IT operations and regional IT teams.
• Be action oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm.
• Balance stakeholders: Anticipating and balancing the needs of multiple stakeholders.
• Collaborate: Building partnerships and working collaboratively with others to meet shared objectives.
• Communicate effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Cultivate innovation: Creating new and better ways for the organization to be successful.
• Be customer focused: Building strong customer relationships and delivering customer-centric solutions.
• Drive engagement: Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
• Drive results: Consistently achieving results, even under tough circumstances.
• Have a global perspective: Taking a broad view when approaching issues; using a global lens.
• Be interpersonally savvy: Relating openly and comfortably with diverse groups of people.
• Manage complexity: Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
• Be able to optimize work processes: Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Be organizational savvy: Maneuvering comfortably through complex policy, process, and people-related organizational dynamics.
• Serves as control owner and oversees management follow-up, exception & risk acceptance approvals, and walkthroughs.
• Represents the IAM organization on large scale technology projects implemented outside IAM, regulatory reviews and internal and external audits.

Benefits

• Health and Wellness: We offer a range of medical, dental and vision insurance plans, as well as mental health support and wellness initiatives to promote overall well-being.
• Retirement Savings: We offer retirement benefits options, which vary by location. In the U.S., our competitive 401(k) Plan offers a generous dollar-for-dollar Company matching contribution of up to 6% of eligible pay and a Company contribution equal to 3% of eligible pay (subject to annual IRS limits and Plan terms). These Company contributions vest immediately.
• Employee Assistance Program: Confidential counseling services and resources are available to all employees.
• Matching charitable donations: Corebridge matches donations to tax-exempt organizations 1:1, up to $5,000.
• Volunteer Time Off: Employees may use up to 16 volunteer hours annually to support activities that enhance and serve communities where employees live and work.
• Paid Time Off: Eligible employees start off with at least 24 Paid Time Off (PTO) days so they can take time off for themselves and their families when they need it.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive