VP, Digital Growth & Market Solutions

The Institute of Internal Auditors Inc•Lake Mary, FL

18h•Hybrid

About The Position

The Vice President of Digital Growth & Market Solutions will serve as a strategic advisor to the Executive Vice President and executive team on marketing, digital, brand, and member experience. In this role, the candidate will align marketing and digital strategy with finance, product, events, advocacy, education, and global operations. The Vice President will be responsible for leading, developing, and scaling a high-performing team across marketing, digital, creative, analytics, UX, content, and web operations. In addition, the candidate will build a culture of innovation, agility, and data-driven decision-making focused on membership/customer growth, satisfaction and revenue. This position reports to the Executive Vice President of Global Strategy, Membership, & Brand.

Requirements

Typically, a minimum of 10 years related experience is required.
Bachelor’s degree required; Masters/MBA preferred.
Industry specific credential preferred.
Enterprise-level strategic thinking with the ability to translate vision into executable plans.
Anticipate market, organizational, and workforce trends and adjusts strategy accordingly.
Balances short-term priorities with long-term business objectives.
Ensures brand consistency while evolving the brand to support growth and differentiation.
Drives pipeline growth through integrated demand generation strategies.
Collaborates with cross-functional teams to align brand efforts with revenue goals.
Uses data, analytics, and insights to guide strategy, investment, and optimization.
Establishes KPIs, dashboards, and performance metrics to measure ROI.
Leads digital brand strategy across paid, owned, and earned channels.
Oversees brand technology stack (CRM, automation, analytics).
Champions innovation and emerging platforms to enhance reach and engagement.
Present critical business information to internal & external groups, including global entities
Significant interaction with members, students, committees, task forces, state bodies, etc.
Displays diplomacy & tact in representing The IIA & profession.
Speaks to large groups on a wide range of topics.
Evaluates key business & organizational challenges with some assessment or cross-functional impact.
Directs the resolution of highly complex or unusual business problems, applying advanced analytical thought and judgement.
Has broad and comprehensive understanding of business sytems and processes, theories, and practices typical within own function/department.
Has in-depth knowledge of how own function integrates within The IIA to deliver on strategic objectives; has an awareness of how other associations operate and serve their membership.
Key skills: industry knowledge, public speaking, leadership skills, talent management, strategic thinking, problem solving, negotiating, consulting, budget, communication.
Ability to respond to common inquiries or complaints from members, customers, volunteers, and individuals in the broader business community. Ability to consolidate data from a wide variety of sources, interpret its meaning, and present such information in a meaningful way to top management and/or volunteers.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Expert ability to work in a computerized environment with knowledge of Microsoft Office products. Web-related computer skills listed above.
While performing the duties of this job, the employee is frequently required to stand; walk and sit. Specific vision abilities required by this job include close vision, distance vision and color vision.

Nice To Haves

Prior association experience preferred.

Responsibilities

Serve as a strategic advisor to the EVP and executive team on marketing, digital, brand, and member experience
Align marketing and digital strategy with finance, product, events, advocacy, education, and global operations
Lead, develop, and scale a high-performing team across marketing, digital, creative, analytics, UX, content, and web operations
Build a culture of innovation, agility, and data-driven decision-making focused on membership/customer growth, satisfaction and revenue
Expertise in full funnel, omnichannel marketing strategies that integrate paid, owned, and earned media.
Demonstrated ability to drive measurable growth through sophisticated segmentation, targeting, and personalization.
Experience with agile marketing methodologies, growth experimentation, A/B and multivariate testing, and lifecycle automation.
Strong understanding of customer journey design, content architecture, and cross-channel orchestration.
Expertise in full-funnel, omnichannel marketing strategies that integrate paid, owned, and earned media.
Demonstrated ability to drive measurable growth through sophisticated segmentation, targeting, and personalization.
Experience with agile marketing methodologies, growth experimentation, A/B and multivariate testing, and lifecycle automation.
Strong understanding of customer journey design, content architecture, and cross-channel orchestration.
Advanced hands-on knowledge of SaaS marketing solution providers (e.g., HubSpot, Salesforce Marketing Cloud, Adobe Experience Platform, Marketo, Pardot, Iterable).
Proven experience integrating and optimizing platform stacks for scalability, API connectivity, and workflow automation.
Ability to architect multi-system integrations (CRM, CDP, CMS, and BI platforms) for real-time data synchronization and unified member/customer profiles.
Deep understanding of 1st-, 2nd-, and 3rd-party data strategies, including zero-party data collection and consent-based marketing.
Expertise in implementing and managing data pipelines for lead enrichment, behavioral tracking, and predictive segmentation.
Knowledge of evolving privacy frameworks (GDPR, CCPA, ePrivacy) and how they impact data acquisition and digital targeting.
Experience with identity resolution, data onboarding, and attribution modeling.